9.0
really awful- Typical Repair Cost:
- $3,500
- Average Mileage:
- 110,500 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- full transmission replacement (1 reports)
- place the transmission (1 reports)
Folks my Nissan 2013 Quest just had the transmission fail and I had to replace to the tune of $3500. Nissan "Customer Care" was probably the worst experience I have ever had with a manufacturer. They offered no support but to say the vehicle was out of warranty and they could do nothing for me.
After doing research I see where the CVT has had massive amount of problems and is known by Nissan to be an issue but they continue to ignore it.
I explained that a customer is so hard to come by and once they are gone they are gone forever. They could have cared less. The Nissan culture is poor from the top down.
I was probably the biggest advocate of this car until last week and all has changed. I nor my family will ever purchase a Nissan product again. Please pass this on so you or your friends don't experience what I have gone through.
Sincerely,
Lance Butler
- Lance B., Lexington, KY, US
Although this particular CVT appears to have lasted longer than most Nissan CVT failures in other "models", making it to 121,000 miles, despite proper care/maintenance with modern vehicles this still seems LOW compared to most other "makes" and transmission types. There is apparently some inherit problems with this particular design/system.
- chaemeleonjp, Mesquite, US