10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was accelerating to merge onto an expressway today, and my acceleration cut out in my vehicle. My vehicle lost all acceleration and coasted to idle speed. I was luckily able to move off the expressway at idle speed, but I may have not been so lucky in another scenario. I also noticed that my brake lights stay on sometimes when the car is off or the pedal is not pressed. The car seems to think the brakes are engaged and will not allow any acceleration. I found this tsb for my vehicle that describes the exact issue I am facing. However, the tsb is inaccurate. It states there is "low power" when accelerating. There is actually "no power." The car does not accelerate at all when this issue is encountered but will coast to idle speed. This issue puts the driver's life at risk, as well as others on the road, and should result in a full recall before people die. This complaint is in regards to the classification and inaccuracy of the following tsb, which should be classified as recall and corrected to reflect the vehicle losing all acceleration. NHTSA id number: 10075096 manufacturer communication number: Ntb15-113
- Farmington Hills, MI, USA
Beginning in November of 2017, acceleration began to have issues. When accelerating, the car would drag and hesitate before fully dropping into gear. All other components worked fine. I would allow the car to heat up 10-15 minutes in the morning and that did not help. Shortly after, each time I step on the gas, the engine revs tremendously despite the slightest acceleration. The pin will not move then move quickly causing a grinding/buzzing sound between 2K & 3K before feeling like it drops I tom gear, even at 15-25mph. This problem continues, but the cause can no to be diagnosed. In January of 2018, the warning lights on the dashboard came on and the car lost acceleration. Upon taking it to the mechanic, I was told everything tested fine, the software simply needed to be reset. After resetting, the light has not returned, but the acceleration issue has not changed. In March of 2018 after experiencing another abrupt slow-down on a side street, I parked the car and smelled a burning of some type of fluid upon getting out of the car. Once the initial smell dispersed, no sign of damage, leaking, or other issue was present. In April of 2018, no further acceleration issues have occurred, but the warning lights again came on. Again, nothing was diagnosed, it was said there was some type of software issue and simply needed to be reset again. Shortly after, the ac unit completely stopped working. I turned off the car, restarted and the system came back on, but no matter what blows out hot air which is hotter often than if the heat is turned on full blast. The car has been well maintained and undergone regularly schedule maintenance and has 84K miles. My mechanic ran the VIN and there's were no open recalls, however, the car was just diagnosed with an 'electrical issue.'
- Ocean Gate, NJ, USA
At approximately 6:30am, I woke up to my vehicle alarm sounding. The vehicle did not respond to the remote when I attempted to shut it off. I went to check what was the problem as the vehicle was parked in the driveway. The vehicle was on fire. Fdny was called to put out the fire.
- Brooklyn, NY, USA
- Cheektowaga, NY, USA