6.9
fairly significant- Typical Repair Cost:
- $820
- Average Mileage:
- 18,150 miles
- Total Complaints:
- 16 complaints
Most common solutions:
- not sure (11 reports)
- repainted affected areas (5 reports)
This problem may be covered under warranty. Ask your Nissan dealer.
Rails on top of Rogue had faded and been repainted. Peeling paint lift gate right hand side right below the window probably 12x8 inches. I also had that section repainted.
- white rogue, Butler, US
This was the first of many issues. Had to correct the paint on the bumper by buying a $200 silver strip they supplied to cover it.
- Colene B., Annandale, NJ, US
I just noticed recently that the silver paint on the roof rail of my 14' Nissan Rogue peeling off. It was the paint on the underside of the four mounting points.
My car is a very low mileage (under 50,000km coming to 4 years), parked in garage most of the time. I have never even used the roof rails at all, yet the paint is peeling. I'm definitely shocked at the poor quality of the paint job on the rails.
I took it to my dealer, and was told I'm not the first one with this problem. My car's initial 3-year/60,000km original warranty is over, and apparently the extended warranty does NOT cover paint problem nor accessory issues (roof rails are considered "accessories" even though they come stock with the car). I've contacted Nissan Canada and was also denied any repair as paint issue is not covered.
- Gurjit D., Toronto, ON, Canada
Paint just chips off like crazy on this car. Definitely not made for Canadian winters where there's salt everywhere on the roads. They simply said that it was "normal wear and tear"...My 2004 Civic didn't have this many chips on it...
- Stéphane M., Orillie, ON, Canada
Bad paint job. Nissan is not doing a good job when it comes to paint. I shouldn't have to paint the roof top of my 2014 Nissan Rogue SL being that the car is only 3yrs old with only 31,000 miles.
- Aidee R., Anasco, PR, Puerto Rico
I returned the car to the dealer where purchased and filed a complaint with Nissan but both were rejected, said it was normal. I'm 61 yrs old and have had many new cars and this is the first time I have ever had paint to chip.
I will never purchase another Nissan due to poor quality
- Willaim U., Ridgeway, VA, US
I loved the color Sahara Sun when I first bought the car, but I have paint that's chipped off all over my car and its driving me to the upset point - poor paint job and it will cost me hundreds and hundreds to fix. Then the interior - DO NOT I REPEAT DO NOT EVER buy a lighter color interior you will pay the price later. My interior is a lighter tan and its filthy. The carpet is filthy - I will have to get it detailed twice a year minimum.
- Anita H., Omaha, NE, US
Rouge 1 yr and numerous paint chips over all sides and hood from normal driving. Clear coat on roof and side is failing. Poor quality paint. Own 2001 Altima with excellent paint condition.
- Shahzad A., Baltimore, MD, US
I have had this car less than a year, just normal city/highway driving. No off roading where rocks will be flung up onto the car....But there are paint chips EVERYWHERE!
My last car (a Ford Edge) had 1 chip after the same amount of time.
Seems Nissan went very cheap on the paint job. Very disappointed.
- Carolyn B., Chardon, OH, US
Maybe if there's enough complaints, Nissan will fix this problem. I'm not holding my breath. So far I have nothing good to say about my dealership.
- Don J., Winnipeg, MB, Canada
I leased this vehicle last August and was planning on purchasing it when the lease was up. When I picked up the car there was a paint chip on the inside of the door and Nissan won't fix it. Now I am getting paint chips on the hood and front fender of the car. There is no way this is from stones or gravel on the road. When you spend over $30,000 on a car this should not happen!!
I hope more people complain about this and get Nissan's attention to take care of this problem. I am going to the dealer today to complain once again. Not much they will do but it's worth the effort. I'd like to start a petition so anyone interested please contact me.
- Sonia W., Williamson, NY, US
My paint is chipping off in places and looks terrible!!!!
- Danielle Y., Zillah, WA, US
Rouge 1 yr and numerous paint chips over all sides and hood from normal driving. Would not buy this car again.
- William U., Ridgeway, US
To Whom it may concern:
Firstly, I would like to inform you that I greatly enjoy driving my 2014 Nissan Rogue SL. It handles smoothly on the roads and I have had no mechanical issues with the car thus far.
I have owned my Rogue since October on 2014. It currently has less than 5,000 miles.
Now, let me tell you about my extreme displeasure when it comes to dealing with your dealers and service centers.
When I purchased my vehicle, I was originally quoted for a Moonlight White, 2014 Nissan Rogue SL AWD with the same VIN number as the car I currently own. It was a dream come true for me to finally have a quote for my dream car in the range that I could afford. I went to work that very day after receiving the quote and proceeded to get my loan approved and the check was delivered to me personally so I could go buy my vehicle.
Well, turns out the sales rep was mistaken. The car he quoted me was not an AWD, it was a FWD. I was very disappointed in their error. However, they assured me that they would get me an AWD Nissan Rogue, 2014, at the same price they originally quoted me. This was from the sales rep that made the original error as well as his co-worker/boss. I was thrilled. To find out that they were going to keep their word and provide me with my dream car- I was positively delighted. My father was glad that the dealership was going to stay true to their quote and get me an AWD that the quote was originally for since it was an error on their part.
We put our $500.00 deposit down and planned on going in the next day to see the car they found. Keep in mind- at this point I have gotten all of my financing set. I am dedicated to the price and car now. We go up the next day and they explain to us that they CANNOT get me the car I want for the quoted price. The “higher ups†won’t allow them to take the loss in order to get me an AWD 2014 Nissan Rogue SL, which I was quoted for. The car which I had set up all of my financing for. After looking me in the eye and telling me that they were going to get me the car I wanted for the price they quoted. After two trips from Parchment, MI to Battle Creek. After numerous email exchanges. Clarifications. Work. Credit Checks.
I cried. A lot. I was crushed. I was stuck with a loan for a specific amount that I did not have any leeway with. I’m a single mother. I needed a safe, reliable vehicle to transport myself and my child to work in every day. I was taking a huge step by buying a new car, because I didn’t want to get stuck with a lemon car by going the used route. I spent almost an entire year test driving vehicles and researching vehicles before I settled on the Nissan Rogue. With its high ratings almost everywhere I looked, and the way it just felt right during my test drive, it was just meant to be.
I was either out a vehicle and stuck with a car loan, or I needed to buy the FWD 2014 Nissan Rogue that I was told was an AWD originally. So I just sucked it up and bought the FWD. I rationalized to myself that I had always had a FWD so it wasn’t going to be any different driving wise during a Michigan winter. At least I had the car I wanted with the exception of the AWD. At least I could afford it. I settled. I should NOT have had to just settle.
Now, here I am, with a car, less than 5,000 miles, only owned for about 4 months, no accidents, tickets, and no issues except one that popped up within a week of ownership. An issue that your service people ASSURE me is my fault despite having no knowledge of anything ever hitting my vehicle on the edge of the hood by the windshield and is thus not covered under my warranty for a car that I haven’t had long, haven’t driven much and paid over 30,000 dollars for.
Your service centers are not hourly friendly for those of us who work an 8 to 5 M-F job. It’s extremely difficult for me to get to the service center between work, their hours and days, and with my daughter. Unfortunately, it took me a while to get into a service center to address the paint defect. I took it in today, 01/22/2015. I explained the situation with the car, also telling them the difficult I experience with purchasing the vehicle. Then they told me that CLEARLY something had hit my car without my knowledge. Right on the edge of the hood by the windshield, and chipped the paint. It isn’t covered under my warranty. I told them that no, nothing has hit my car. This has been there practically since I’ve owned the vehicle. I have never gotten hit by anything. They said because there was a line, it was clear I had hit something.
I am disgusted with the way the sales people and service people have treated me. As though I do not matter as a Nissan customer. As though I have no idea what I am talking about. Like a liar and a scam artist. I enjoy driving my 2014 Nissan Rogue, but I will never recommend a Nissan vehicle after how I have been treated and what I have had to deal with.
- fmi, Kalamazoo, MI, US
The paint on the car is peeling and chipping off. Dealer and Nissan corporate office are no help. They state it's normal wear and tear.
- Paul F., Albrightsville, PA, US
There was peeling paint near right rear passenger door. I took it to body shop and had it sanded down to the metal and repainted. The peeling paint right front door happened when body shop had masked off door to repaint back right passenger door - the paint came off under the tape. Had to have right front door, right passenger door, and right rear quarter painted to blend paint all together.
- white rogue, Butler, US