7.2

pretty bad
Typical Repair Cost:
$2,200
Average Mileage:
32,100 miles
Total Complaints:
35 complaints

Most common solutions:

  1. not sure (29 reports)
  2. not working waiting for a response from nissan (3 reports)
  3. replace heater box (2 reports)
  4. replace evap sensor (1 reports)
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This problem may be covered under warranty. Ask your Nissan dealer.

problem #35

Dec 022022

Rogue S

  • CVT transmission
  • 61,000 miles

The heater in the car has never been great, never really heats well. With the first significant cold weather this season, I turned the heat on. It never warmed up, just blows cold air. I took it to the dealer. They said the coolant mixture was too high and recommended flushing the system. Repair cost was $162. When I left the dealer there was a slight amount of heat being produced so I thought it was fixed. Two days later I drove the car and there was no heat again. I took it back to dealer. Now they say it's the heater core case (HVAC) and it has to be replaced. Total cost to fix is $2926! It is still at the dealer, waiting on parts to get it fixed.

- Eloise K., Bloomington, IL, US

problem #34

May 012021

Rogue

  • Automatic transmission
  • 80,000 miles

Heating and ac not working started with driver side losing heat first, then no heat, then no ac.

- webe11@aol.com, West Haven, US

problem #33

Dec 012017

Rogue S

  • CVT transmission
  • 35,000 miles

Nissan dealership says a gear is stripped that allows air to flow over the heater core. Needs to replace the whole "heat box" for $1700. Heat was always poor in the vehicle. Seemed to get worse after the second year and by the third year of ownership the heat was barely working. Nissan didn't rep and wouldn't help because it was outside of warranty. This is my first Nissan and it will probably be my last. Car seems cheaply made, I should have bought a Honda or Toyota. Spend the extra couple grand, it will be worth it in the long run.

Putting the heat to max AC for a few minutes and switching it to heat did work for a little while, but that no longer does the trick. Gear is probably completely stripped at this point.

- Bill H., Westfield, MA, US

problem #32

Nov 272019

Rogue AWD

  • Automatic transmission
  • 119,000 miles

I was reading online and there was multiple complaints about the heating going bad in the Nissan Rogue and there was not a recall. I am sure this will be very costly and a lot of people were saying 1000.00 plus dollars. It is winter and holiday time so I am waiting until after Christmas to get this fixed. Wish that Nissan would confess the problem is their fault and do a recall, so car owners would not have to eat this cost.

- cladd, New Brunswick, US

problem #31

Nov 222021

Rogue SV

  • Automatic transmission
  • 78,000 miles

After taking my car in for the latest maintenance at the dealership, not even a week later my heater/ac stopped working properly. When the air conditioner is on, it blows out hot air...and when the heater is on, it blows out cold air! Very frustrating, and this only happens with the drivers side for some reason! The remaining vents blow out the correct temperatures. I took it to a local shop and paid $100 to have them tell me the Heater core needs to be replaced and it'll cost me close to $3,000 to repair.

I called the dealership to get a second opinion, and was informed it would be $175 just to look into the issue! I let them know what the local shop said and was told this was an unlikely issue (which is not what the majority of the internet is saying). The dealer informed me if this was the case it would be upward of $4,000 and that the labor alone is $1,000!!

If this is a common issue for Nissan rogue owners from 2014-2017, why have they not recalled this?! This is very dangerous when driving in the cold mornings and the defroster is not working properly! Thankfully some of my vents work properly still, but this is a truly frustrating situation as my car is not high mileage considering it is from 2015.

- nabushaban, Huntington Beach, US

problem #30

Jan 072020

Rogue

  • Automatic transmission
  • 37,000 miles

A couple weeks ago my heat went out - it blows cold air. I called Nissan, explained my situation. Took it to my garage because my dealer NEVER returned my calls for a week! Paid $300.00 (for what they thought was wrong). Low and behold about a couple days later - NO HEAT again. Nissan did reimburse me for that payment. Still tried to call my dealer - NO response again!!!

I called Nissan. They said the take it to my dealer. Finally I got an appointment after I have my garage look at it again. MY garage are the people that brought to my attention that this problem should have been recalled years ago. I called my rep from Nissan (like a minute again) and faxed her the paperwork I had found. My garage gave me a quote - a low one.

I took the car to my dealer - Rothrock. They absolutely SUCK!! They just left a voice mail of a quote for over $2,000!!! What a joke. I will not pay this bill!!!! This is so ridiculous! It's like Nissan is acting they did not know about this problem.

It is 14 degrees in the morning here. I would like them to pay for the bill. That's all I'm asking. They are a BIG corporation, right? What I don't understand is all the articles I found - I should have been told that this problem exists!!!

Thanks for the vent.

- Marianne H., Whitehall, US

problem #29

Jan 102020

Rogue

  • Automatic transmission
  • 50,000 miles

I just bought this Nissan Rogue a couple months ago and now there are times that it just blows cold air from the heater on a cold day and won't heat up. It's very frustrating!

- Bill H., Santa Maria, CA, US

problem #28

Feb 022021

Rogue ES

  • CVT transmission
  • 96,000 miles

A low mileage vehicle with so many issues... The heater doesn't work and now I start having issue with the AC. Please stay away from this vehicle!

- Claudia U., Selden, US

problem #27

Jul 152020

Rogue

  • Automatic transmission
  • 50,000 miles

Air conditioning stops working on hot days during long drives. Hear the fan working but only a trickle of hot air coming out.

This looks to be headed into a class action law suit in Ontario, Canada, lead by Siskinds. If anyone wants more info on signing on to that, please PM me.

Update from Aug 4, 2021: Anyone having complaints with the Nissan Rogue Aircon, clustered around 2015 and residing in Canada, Is ibvited to file a complaint with Transport Canada via their online webform ... https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc-cp.aspx?lang=eng

- Joe G., Stratford, ON, Canada

problem #26

Apr 052019

Rogue S 2.5L

  • Automatic transmission
  • 59,000 miles

The air conditioning stopped working. I tried setting the temperature dial set to coldest, tried both settings of the Max AC button, tried both settings of the recirculated air button, made sure the vents were opened, tried different fan speeds. No matter what, the vents blow room temperature air out. When the problem first started happening, occasionally restarting the car would fix it. Now, even that doesn't seem to help.

- Matt C., Wayne, NJ, US

problem #25

Feb 192019

Rogue S 4

  • CVT transmission
  • 39,994 miles

Out of the blue, our 2015 Rogue heat stopped working this morning, fan blowing cold air, heat turned up to max.. Just out of warranty by 2 months and 4000 miles. I searched for a couple hours this morning and again for a hour before wife came home after work freezing in car. Talk about getting a headache. It was about 12 degrees this morning in CT and wife drove to work with no heat, did usual 5+ minute warm up

I found a few parts that it could be and was going to check those connections, $20 sensors and see if I could locate the fault. One person on a forum/blog mentioned what they said was a ridiculous fix but it worked for them. They turned the a/c on max and dial all the way to coldest setting, ran a/c for a couple minutes on high, turned a/c off, both button lights off, and turned heat knob to high, and Wa-lah it worked. Thank-you for your easy fix

I just did the same thing and wa-lah it worked, and dealers are charging $500-1600 and sometimes doesn't correct problem, something so simple, I'm thinking we had to fool the computer or freeze out the sensor and it some how rest the heat to work, actually feels a lot hotter than it ever did before. The other person said they have had to do this once in a while to get heat to work properly, they also have a Nissan titan with no issues, lol the wife said her husband laughs when she has to do this trick to make the car have heat..

My wife loves the car, It's the only problem we have had since buying new Jan 2016 with 14 miles on it Hope this helps let me know and thanks to who posted this somewhere that I read in my 3 hours of searching for a cure.

- Craig C., Ellington, US

problem #24

Dec 082018

Rogue

  • CVT transmission
  • 41,800 miles

So, today is December 10, 2018, and I just bought a used 2015 Nissan Rogue from the Ken Garff dealership in downtown Salt Lake City on November 30, 2018. It gets cold in Salt Lake City, already had a few inches of snow collect on the ground, and so having a working heater in your vehicle is important. The heater in this thing doesn't work. I don't get it; a vehicle, just by running, gets hot. Winter, Summer, rain or snow, your engine and the compartment it sits in gets hot after running, so heating the air that feeds the cabin of the vehicle should take less work than cooling the air to run A/C, yet my Rogue does not produce warm air. I have driven short trips, and thought maybe it was not enough time to warm the vehicle up, but on Saturday, December 8, 2018, I drove from Murray to Daybreak (about a 30-minute drive) with the air never getting hot, let alone warm.

How does a three year old vehicle, with less than 50,000 miles on it, not have a working heater? I am baffled. I will be taking it to a Nissan dealership, as I hope it is still under factory warranty, though it appears from some of the complaints I have read here that it is not. I do not even have a car tag on the vehicle yet, as I have only had it for a week and a few days, and now I will be taking it into the shop for repair. How ridiculous.

I have never liked Nissan vehicles, and as a former Parts Department Manager at an independent service center, and a former Service Adviser at a dealership, I knew that Nissans came with a lot of cosmetic issues and mechanical flaws, but I allowed myself to be duped into thinking this would be a good vehicle. With a heater that's not working after only 41K miles and just three years...I'm certain I have purchased a massive P.O.S. and will never buy a Nissan product again.

- Zach M., Salt Lake City, US

problem #23

Aug 232018

Rogue SL Regular

  • CVT transmission
  • 42,000 miles

Searched Forums for days and finally found one saying replace Ambient Air Temp sensor located in front of radiator behind grill, did that OEM 27710-31U00 but did not help. Then found one post with pictures of Evap Sensor and it's behind the panel at the drivers accelerator pedal and it took literally 1 minute to expose the Evap Sensor and one quick counter clockwise twist and it was out.

Then took longer to carefully pry the catch for the electrical connection off, then replace with new one. It's in such a confined space, I had to use a screwdriver to twist it clockwise to make it catch. AND VOILA. Put plastic piece back on and the whole process would take 2 minutes if I had done it before. The AC is blowing cold air perfectly so far and its been two days and a couple of hours of driving with the AC on.

Many complaints about lots of various years of Nissan vehicles not just Rogues and the dealers are replacing Compressors entire AC Heat Boxes Ambient Air Sensors and in this case the one part the EVAP Sensor was all it took. Hope people find this solution as I didn't bookmark the one that I found with pictures of the part and where it goes and i looked for quite a while yesterday before making this post. Good LUCK!

- Randy S., Wilmngton, US

problem #22

Apr 202018

Rogue SV V4

  • Automatic transmission
  • 44,000 miles

Bought 2015 Nissan Rogue from dealer abut 3 years old. Was a lease previously with one owner and had logged all services and check ups. On the drive from dealer noticed the AC was just blowing lukewarm air. Didn't think too much of it as it was bought directly from dealer and only 3 years old. When driving the next day it was the same problem AC was not working and I tried all options of turning on/off, turning to hot to cold, etc etc.

Went online and saw this was a common problem for this car and year. Called dealer and they said they would look at but didn't guarantee fix or any help with the cost. Next few days before bringing in the heat and AC would go on and off without any rhyme or reason... some days the AC would work and heat wouldn't and vice versa. Dealer was not able to fix and charged $500 for just looking at.

Brought back in and now they want to charge $1400 and can only guarantee the part they put in (heating unit). I have to bring it back in to get worked on next week but VERY unhappy with treatment at dealership and Nissan not acknowledging problem. This is obviously a recall issue that they are not helping with. Any help with this would be greatly appreciated.

- Vedran U., Minneapolis, US

problem #21

Nov 012017

Rogue

  • Automatic transmission
  • 50,000 miles

My 2 and 1/2 year old 2015 Nissan Rogue only blows out hot air on the passenger side of my car. Brought the car in twice to fix the problem and it still has not been fixed. I was charged $500 the first time and now it will be about $1,600. I have been without a car for over a week between the two visits and nothing is covered under the warranty. Very upset with how Nissan has handled this situation and I will never buy another one!

- Michael G., Center Moriches, NY, US

problem #20

Dec 142017

Rogue S 2.5L

  • CVT transmission
  • 58,363 miles

Heat stopped working. We have temperature in top 10F and not fun at all. Called the Jeffrey Nissan dealer in Roseville, MI where we purchased this junk, and they told us its not covered under the warranty. They say its probably electronic issues and it will cost a lots of money to get it fixed.

- Daniel P., Sterling Heights, MI, US

problem #19

Dec 062016

Rogue

  • Automatic transmission
  • 7,035 miles

We have left the car in the Pepe Abad Nissan Service Shop at Cayey, PR for the third time and they have been unable to fix it. Each time they supposedly "fix" it, but upon driving 15 miles back home the a/c has always stopped functioning. This is frustrating, it has cost us time and taxi money.

- Nydia G., Guayama, Puerto Rico

problem #18

Dec 142016

Rogue

  • CVT transmission
  • 58,249 miles

The dealer is saying they have not been able to diagnose the problem.

- Agatha P., Kingston, Jamaica

problem #17

Dec 272016

Rogue SV

  • Automatic transmission
  • 13,000 miles

Car was barely 15 months old, 13,000 miles and the heater stopped getting warm. Could let my car run for over an hour and it still wouldn't be warm, what so ever.

- Kristina V., Bennington, VT, US

problem #16

Dec 192016

Rogue Sv 4

  • Automatic transmission
  • 10,000 miles

I pulled out of my garage, windows were clear (Outside air temp was below 10 degrees). By the time I drove 5 blocks the heater and defrost system could not keep up with current conditions. Because I was dropping off a child at school and I could not see out the windows with children crossing in front of cars, l had to pull over to clear the inside windows of ice build- up. When I pulled the car over I noticed no other car or suv had this problem. Last year when the vehicle was new I had a problem with the heat..after bringing my rogue into the dealer a couple times they found that the after market radio Nissan installed was keeping the outside damper open. At first they said I was not using the controls on the heater the right way. But I told them I'm an Hvac tech and pulled out a temperature laser gun. They (Nissan) said leave the vehicle.

Update from Sep 1, 2019: I called Nissan headquarters they said bring your vehicle back to the dealership ( St. Charles, il) where I bought the vehicle. Same problem no heat on the drivers side. If the the dealship fixes the problem it only last a few weeks at the most. I tried to bring my Nissan to a local Nissan, but they’re afraid if they try to fix the problem they own it because Nissan (Saint Charles) installed an after market radio( not by my request). 2019 temp outside 58 adjusted temp inside the vehicle to 90. Drivers side discharging 60 degrees. Passenger side 85. I challenge Nissan headquarters address this on going problem. I’ll keep this you posted if Nissan ever contacts me.

- Bob E., Orland Park, US

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