10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,617 miles

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« Read the previous 20 complaints

problem #2

Dec 102016

Rogue

  • 24,600 miles
On December 10, 2016 may son and I went to supercuts near louis henna blvd and IH35 North around 11:00 am, when I went to pull into a parking spaces, I slowed down from driving about 10 miles an hour, took my foot off of the accelerator, applied the brakes to park and the 2015 Nissan Rogue I was driving did not slow down, in fact it accelerated and threw vehicle up against a brick and morter pillar. Meanwhile I am still trying to stop the vehicle by braking and vehicle is in park. Vehicle after about 2 minutes stops acceleration and I cannot get vehicle out of park, I kept trying to get vehicle out of park to reverse it off of the curb. Finally after several attempts, I move into reverse to get car off of curb. The whole front end of my vehicle is crashed. There are pieces of my vehicle on the sidewalk in front of asian restaurant. Restaurant employee witnessed the whole thing and he comes out to see if we are okay.I checked to see if my son wichar cleveland is okay. The airbags did not deploy. I contacted elephant insurance. I don't see any fluids so I drive vehicle to service king, very slowly, a few blocks away. I called Nissan on Monday, they took my info said someone would contact me. Dehenry called next day, said Nissan is not liable. I requested they let me trade vehicle for a new one, I don't want to drive that vehicle nor should anyone else drive it. I also asked they pay for car rental, deductibles, towing or any of my expenses. Nissan informed me they could not send an investigator to look at vehicle until January 5, 2017 with no guarantees that Nissan would be liable.I researched the vehicle online and this has happened before to someone else yet Nissan has not done a recall. I guess they will when someone is killed!

- Pflugerville, TX, USA

problem #1

Jan 132016

Rogue

  • 13,200 miles
Almost 3 months into car while driving speed was like when the car is in neutral(but on drive) & if I pressed the gas pedal nothing happened then it turned off. I thought it was a 1 time thing, then it happened again almost 2 months after, dealer said we cant find the problem. It happened 2 more times they could never find the issue. Then it wouldnt even turn on making a loud noise then saying key not detected. Then after this towing company jump started car, & at the dealer it happened to them once. They said they tested everything but car would say key not detected. Then after we told them we submitted everything to Corp[orate office they said it was just the battery & it didn't happen again. Service manager said that the juice in the battery was all drained & something else had to cause that especially when it says key not detected. That they don't feel safe us taking car back until they can find issue but luis at Nissan North America said that is not what service department told them. That they can't help us doing a buy out for this defective car because to them nothing is wrong with it. This is a very hazardous and unsafe matter and the last time it turned off on me I was in the highway I45 had to slowly let it go to the side road until I was able to turn back on. At the moment is still at the dealership. The only person trying to help & seem concern is doug at service dept.

- Texas City, TX, USA