4.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,334 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On Wednesday June 21st, I was driving home when a warning light came up on my vehicle. It said: Warning Chassis Control Error see owner's manual. I continued to drive until I reached my house. I wasn't hearing any noises or seeing any fluids, so I decided to look at the manual when I reached the house. I pulled into the driveway and my husband asked what was wrong with my back tire. He could see the tire on the driver side. It was leaning almost sideways. He looked under the car and said it had rusted off. It was completely broken off of the axle. I called AAA to have them tow it to a dealership to make the repairs. The tow driver looked under the car and stated that the passenger wheel was doing the same thing. My car has just a little over 100,000 miles on it. Everyone tells me that this should not happen, and it may be a defect issue. Now over a month later my car is still at the dealership because Nissan has no ETA on when, if ever they will have a right control arm, part # 555014BAOA. If they ever make one, I am still responsible for $5000 on repairs. I am out of a vehicle; it has no trade in value. I work every day. I need a vehicle and I am stuck because Nissan won't supply a part. I truly hope someone will investigate this issue. If it happened to me, I'm sure it must have happened to other Nissan owners as well. If they're using defective metal parts, they should be held accountable. I was fortunate enough to make it home without and accident. If those wheels would have come off as I was driving, I could have been injured or killed, and other vehicles and their passengers could have met the same fate. I beg of you to please investigate this further. The consumer stated that the manufacturer has now provided an ETA on the arrival of the replacement part. The consumer will have to pay out of pocket for the repairs.
- Zaleski, OH, USA
The contact owns a 2015 Nissan Rogue. The contact stated that she noticed that the rear control arm and axle were rusted and had detached. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 70,000.
- Orwigsburg, PA, USA
This car has to recall : CVT recall and fire hazard recall I was driving the car to the stadium and sitting on a traffic not even driving all the sudden the gas pedal stopped responding so the car does not drive even when I accelerate. I had to pull over open the hood then wait 20 minutes while trucking on the way I decide to try again then the car run. I took the car to a Nissant Dealership to be told that they cannot fix it because the title is branded.
- Kansas City, MO, USA
The underside feels like it has become unstable took it to mossy Nissan and they said vehicle transmission system was unstable and they fixed it. But ran okay for a month after having 4 rotors resurfaced. Car feels unsaf
- San Diego, CA, USA
The contact owns a 2015 Nissan Rogue. The contact stated that while her daughter was driving at an unknown speed, when she heard an abnormal noise. The contact stated that there was no warning light illuminated. The vehicle was taken to mcdonough Nissan located at 1775 avalon pkwy, mcdonough, ga 30253, (770) 282-5077, where the vehicle was diagnosed and the contact was informed that the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 71,000.
- Hampton, GA, USA
Hi, I bought the parts from rockauto.com on 04/02/2019 and they arrived few days later and were installed by a professional mechanic on the day of the delivery. The part number are as follow monroe 272898, and monroe 272897. The parts were installed on ride sharing SUV which is driven almost close to 1000 miles a week. The first quick strut that failed and got broken while driving was on 05/20/2019 and it was the front driver side and the second front passenger side quick strut failed and got broken while driving was on 05/25/2019. The driver side quick strut failure also caused damage to the driver side axle as well. So both the monroe quick struts were replaced by original used Nissan struts on the vehicle as well the left axle was replaced by the aftermarket company axle. Rockauto.com will only replace the parts with another sets of monroe quick struts and they will not issue any refund. I could understand if one of the strut is defective but both of them is a whole another issue. By visually I compared both used Nissan complete strut assembly with brand new monroe quick strut and monroe quick strut has been made poorly as the built quality is utterly disappointing and cant handle everyday use of the SUV. Minor bumps cause noises and then finally they give out by getting broken from the mount itself. It's not safe to drive with these monroe quick strut installed on Nissan Rogue model (old body style). Please take action and remove them from all the stores as they will break down and fall apart and could cause major damage.
- Elmhurst, NY, USA
Loud metallic popping sounds when turning either hard left or right. Sounds like it's coming from strut mount area.
- Broadlands, VA, USA
There has been a rubbing noise on the front & rear of the vehicle every time you go over a bump. No matter how small a bump. It feels like the suspension or shocks are rubbing. This has been happening since we purchased the vehicle new.
- Schaumburg, IL, USA
Bought car from win motors today; took to mechanic next door..said it was okay; when asked for receipt for testing mechanic said he did not do that. Car drove fine until I got home and when I moved from street into driveway, I heard grinding noise on brakes, but more importantly, when shifting gears a loud sound of straining; paid cash for used car. Really hope I can resolve with 2 day return.
- Los Angeles, CA, USA
Strut/shock noise comes in from right front suspension area
- Rochester, NY, USA
Transmission was replaced within 6 months of having the car. They also adjust idle speed within a month of having the car and also had issues with power sockets. Car makes rattle noise when accelerating and make less gas milage than average. They had reprogrammed the tcm already. They also changed the shifter. They had adjust both front brake backing plates. I won't recognize the smart key sometimes. They replaced one headlight already. It has several recalls.
- New York, NY, USA
- Milford, MA, USA