10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 24,086 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My rouge has had vibration problems since my first oil change. I bought the car new in Dec.. 2017. Today 10/ 26/ 2018 I smell something burning threw my vents, & when it rains or the air is damp my brakes whistle. Is a new car new anymore? please make new, new. No sure on dates. & miles.
- Nacogdoches, TX, USA
Since purchasing the named vehicle in September 2017 brand new it has been in the shop for repairs a total of 8 times and is now sitting at the dealership because I refuse to get back into the vehicle. The car has been in the shop on several occasions concerning the brakes. Severe amounts or brake dust, brakes squealing and grinding. Rough idle, vibration and veering to the right. Duplicated and found cause engine mounts misaligned and vacuum hose was rattling. Also had to adjust the base idle. Brake dust again. Cup holder disassembled from the armrest. Collision sensor warning light malfunction came on without justifiable cause. Manufacturer defect with the front grill (warped) duplicated. The entire grill was replaced. Chirping in the window. Duplicated and the surface area was cleaned which occurred again. Detected it was the seatbelt harness. The car had a popping noise when turning and in reverse. Duplicated coming from the mount. Installed new coil, mount boot, and dampener. Several issues have occurred and there's more. This vehicle is not safe neither reliable. Each of the issues occurred while driving on the street, highway and while turning. I have over 30 pages of service orders. Too many to upload. I will upload a few important to show proof.
- Houston, TX, USA
The contact owns a 2017 Nissan Rogue. While driving approximately 20 mph up a steep incline, the vehicle suddenly stopped accelerating and began to roll backwards down the hill. The brake pedal was depressed to the floorboard, but the vehicle would not stop and continued to roll down the hill. The driver shifted from drive to reverse and was able to stop the vehicle. When the engine was turned off and restarted, the vehicle operated normally. The vehicle was taken to the local dealer (robert woodall Nissan, 132 union St. Bridge rd., danville, va), but the failure could not be duplicated. The dealer found no failures with the vehicle. The manufacturer was notified of the failures. The failure mileage was 13,700.
- Danville, VA, USA
The contact owns a 2017 Nissan Rogue. While the contact was attempting to enter the parked vehicle, it rolled away. The contact sustained bruises and lacerations from the tires, which required medical attention. A police report was not filed. The vehicle was taken to conyers Nissan (located at 1420 iris dr sw, conyers, ga 30094, (678) 233-2448) to be diagnosed. The contact stated that the mechanic only checked the fluid levels in the vehicle and stated that there would be no additional inspection performed on the vehicle. A second opinion was sought at stone mountain Nissan (located at 4275 us-78, lilburn, ga 30047, (866) 436-2310) who also stated that a diagnostic test would not be performed. The vehicle was not repaired. The manufacturer was informed of the failure and stated that a technician would be sent to inspect the vehicle, and the results could take up to six weeks. The manufacturer provided case number: [xxx]. the approximate failure mileage was 28,816. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Decatur, GA, USA
The contact owns a 2017 Nissan Rogue. While reversing at low speeds, the vehicle completely stopped moving while the engine was still running and the gear shifter was in reverse. The contact mentioned that the vehicle would not move even while depressing the accelerator pedal. The contact also mentioned that the vehicle functioned normally after it was restarted. The vehicle was taken to Nissan of elk grove (8590 laguna grove dr, elk grove, ca 95757, (916) 245-8767) for diagnostic testing, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 900.
- Elk Grove, CA, USA
My car wouldn't start it would turn off as I'm sitting at a light, all my lights would blink on and off it was making a clicking sound then it finally turned on and my tire pressure light came on and a triangle with an explanation came on. I received a recall notice on my car, so I took it in and they told me it was the transmission and had to fix it they had my car for a whole week. I received my car back and about 2 months later my car continued to have the exact same problem. They fixed nothing!!!! my cars in the shop right now as we speak because of the same problem.
- Las Vegas, NV, USA
The contact owns a 2017 Nissan Rogue. While driving, the vehicle stalled without warning. The vehicle was taken to pine belt Nissan of keyport (111 NJ-36, keyport, NJ 07735), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 5,900. Updated 9/24/18 consumer stated problem started 5/24/18 vehicle taken dealership 3X, first 2X they couldn't find anything wrong. But I still couldn't drive vehicle. 3rd time found problem but didn't have part. Finally had vehicle towed back dealership 6/20/18 finally determined issue (engine temp sensor failure) replaced and so far working fine. Updated 10/16/18
- Staten Island, NY, USA
The contact owns a 2017 Nissan Rogue. While the vehicle was in park with the engine running, it rolled away while the contact was exiting. The vehicle rolled over the contact's foot. The contact sustained a broken foot that required medical attention. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified, but offered no assistance. The failure mileage was approximately 2,000. The VIN was not available.
- Oxford, GA, USA
2017-Nissan Rogue sport; driving on hwy 41, the Rogue loses power/power failure and almost comes to a complete stop. The Rogue then comes back up and continues up hwy 41. The rear stop lights did not come on when the power went down. I was on a 5 lane hwy and could have been hit from behind. Also, would not have been able to get out of the car since I was in the middle lane. In speaking with the dealerships, this appears to be a known issue. I took it to autonation Nissan they kept it for two days. When I picked the Rogue up from their call, it did not and has not driven the same; I explained this to the tech. When he test drove it with us, he gunned it going up a hill, the engine just raced, the car did nothing. He immediately turned to a downhill rd and took the car back tot the dealership. This is a major safety issue which I've been through this before with Nissan. Everyone at the dealerships wants to say and talk about electrical issues, first thing the check. I spoke with a person at the dealership that advised they do what Nissan tells them to do. So it appears the safety issue continues, Nissan has the reset the computer to new settings and the problems and safety issue in our opinion is never addressed. I now have a 2017 Rogue sport with safety issues and sounds like an old car on its last leg after the dealership is done with it. Its time Nissan steps up to the plate and fixes the problem.
- Oxford, GA, USA
When driving between 25-40 mike per hour the vehicle sounds loud as if the transmission was stuck in third gear. This is when driving on the street or highway once you pass 45 miles I catches gear and stops.
- Parma, OH, USA
I heard a very slight noise but no one else could hear it. After about 5 months I took the car to the dealer and he couldn't hear it. 3 more months went by and I insisted that I wanted to test drive it again with a young person who could hear well. The noise was confirmed. I have a bent axle, bent strut and worn bearings
- Staten Island, NY, USA
The contact owns a 2017 Nissan Rogue. While the vehicle was parked with the engine turned on, the transmission erroneously switched to reverse and the vehicle moved backwards. The contact indicated that the failure occurred on two separate occasions. The vehicle was taken to hall Nissan in chesapeake, va, but the failure could not be duplicated. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 400.
- Portsmith, VA, USA
- Bremerton, WA, USA