10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 8,697 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car just shut down while it was on and I was in it. Luckily I was at a stop. This is the second time it has happened in 6 months. It would be scary if it happened if it happened on the freeway. I do not feel safe driving this vehicle.
- Sacramento, CA, USA
I was driving on 85 south @10:15 am it was very busy traffic and all of a sudden the vehicle starts loosing power all kinds of lights came on the panel engine malfunction also was on the panel it was so scary.I was trying to get off the highway safely the steering wheel was hard to turn.I saw2 18 wheelers & other vehicles coming l really thought I was going to die.
- Charlotte , NC, USA
May 1st, 2023 at approx. 3:30pm There were NO warning lights or messages of ANY kind received. No warning given by mail or phone call from selling agent that was issued March 12th, 2021. Was driving on interstate going south headed home after work. Approx 15 mi from home when smoke starting coming into the vehicle & from under the hood. Traveling in fast lane, appox 70mph in heavy traffic. Tried to pull over to see what the problem was but traffic wouldn't allow it, & I could not get to side of road & missed the next exit. So I proceeded to next rest area that I knew was less than a mile on my side. When there is smoke you usually find fire! As I entered the exit ramp to rest area I passed out from smoke inhalation. SUV continued traveling straight ahead at approx 55 mph & hit parked 18 wheeler tractor-trailer, I bounced off it, circled around & ended up facing West. I was still unconscious, truck driver & security guard pulled me from my suv. Just as they did the vehicle exploded into flames. Nothing left of vehicle. Rescuers could not see if any other passengers were in car because the black smoke was so thick & flames were shooting from under hood. Transported via ambulance to regional trauma & burn center to critical care ICU. There they did full test to check for stroke, heart, or other problems but I was in great health. I did have 4 broken ribs on left, cut in top of skull that took 8 staples, stitches in right eyebrow, damaged forehead, & various 1st, 2nd, & 3rd degree burns on my face, neck, right ear, left forearm, & both hands burned sufficiently! My shirt MELTED. SUV definitely had a problem that I was NOT aware of, for it to just start smoking, driving down the road. Purchased 3-7-23 from Hertz Car Sales. Only had SUV for 79 days/ 2 months! Loved the vehicle but it almost killed me! Thanks forever to my guardian Angel that saved my life! This model SUV must be recalled to save lives in the future & repair such a dangerous issue!
- Coldwater, MS, USA
The contact owns a 2021 Nissan Rogue. The contact stated that the vehicle failed to start, causing the contact to jumpstart the vehicle. The contact had the vehicle towed to the dealer who stated that the alternator had failed. The vehicle had not been repaired. The contact stated that while reversing out of the driveway, the brakes erroneously activated, and vehicle independently stopped. The contact stated that the taillights would blink, and the radio would turn on independently. There were no warning lights. The contact took the vehicle to another dealer who diagnosed that there was an engine wiring harness that had been damaged by water, corrosion, and partly melted. The wiring harnesses needed to be replaced. The dealer informed the contact of the failure was also related to NHTSA Campaign Numbers: 21V957000 (Fuel System, Gasoline) and 21V068000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made of the failure and confirmed that the VIN was not included. The approximate failure mileage was 63,000.
- Glen Burnie, MD, USA
I was driving on I-5 (nighttime) when the engine suddenly lost all power. I was able to pull over to the shoulder, but it was dangerous. The dash displayed something along the lines of: Engine malfunction power decrease
- Alameda, CA, USA
The contact owned a 2021 Nissan Rogue. The contact stated that while driving into a parking spot, the brake pedal was depressed, and the vehicle abruptly accelerated crashing into a pole. The contact stated that several unknown warning lights were illuminated. The air bags deployed as needed. There was smoke coming from the engine. The contact and his wife were injured and received medical attention. The vehicle was deemed totaled by the insurance company. There was a police report filed. The manufacturer was made aware of the failure. The failure mileage was 89,000.
- Delray Beach, FL, USA
Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving.
- Brooklyn Park , MN, USA
The contact-??s husband owns a 2021 Nissan Rogue. The contact stated while driving at 45-50 MPH, the vehicle was going at a slower speed than the speed displayed on the speedometer. The warning message -??Engine Malfunction/Power Reduced/Service Now-?? was illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was diagnosed that the gear shifter, the battery, and unknown sensors needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer who informed the contact that they could not duplicate the failure; however, one of her keypads was replaced and reprogrammed. The contact stated that the failure persisted. The vehicle was not repaired. The contact notified the manufacturer of the failure and inquired about a buy back. The failure mileage was approximately 4,514.
- Philadelphia, PA, USA
The contact owns a 2021 Nissan Rogue. The contact stated while driving approximately 65 MPH, an unknown object struck underneath the vehicle. The contact then noticed that oil was leaking underneath the vehicle. The vehicle was towed to the local dealer where it was diagnosed that the valve body was damaged. The contact was also informed that the oil pan and cover had been slashed by the object. The vehicle was not repaired due to parts being back ordered. The manufacturer was contacted via email but no further assistance was provided. The approximate failure mileage was 2,289.
- Los Angeles, CA, USA
The vehicle keeps throwing a warning on the dash that states "Engine Malfunction Power reduced Service now" and the performance of the vehicle becomes severely limited. I have had two dealerships attempt to diagnose and repair the issue and the last report back is "Customer States Reduced Powertrain Message Comes on cluster, found same concern on techline data base, no repair can be made at this time. concern still under engineer review".
- Houston, TX, USA
The contact owns a 2021 Nissan Rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
- Atlanta, GA, USA
The contact owns a 2021 Nissan Rouge. The contact stated that while driving 62 MPH, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600.
- Kingston, NY, USA
First problem occurred on Sunday, August 15, 2021 (Mileage: 4,514) when the dashboard displayed: "Engine Malfunction, Power Reduced, Service Now" Warning light came on. The same day, I left a VM with Service Manager at CONICELLI dealership (as well sent pic and video of another repeat problem w/the front passenger window) who called me back the next morning stating if the WARNING message is off its okay to drive it to dealership in which I did on 8/16/2021 (by the way, when arriving the warning did not display, but again I had taken picture) After having my vehicle for a little over any hour I was told they had to call NISSAN about the problem and they were instructed to replace a sensor, the gear shift, and battery (since I had been having problems with starting the vehicle, it takes 2-3 "PUSH START" before the vehicle turns on. Now because it will take about 3 weeks for all the parts to come in it okay for me to drive the vehicle since the warning light went off. I said that I DID NOT feel safe driving the vehicle and want to be placed in a rental until they can complete the repairs. The Service Manager (Mark) said again since the light was off its okay, I just need to be concern if the comes back on begin flashing. I did not think it should be driven until the repairs was done because it is an unsafe condition for me and everyone else on the road. But I took the vehicle. The next morning the light came back on and stayed (Mileage: 4,594) on for the enter 45 minute drive and it did not drive well (it was sluggish). I called and complained to NISSAN HQ and Service Manager, Mark at CONICELLI. They only want to repair the sensor and battery because they have those parts and call me when the gear shift comes in and I return to get that fix. I was like that's unacceptable, I don't want a partial fix I want the problem fully fixed and I want a rental while YOU wait all the parts. He wants me in rental but none available, YET I reserved a rental after R call.
- Philadelphia, PA, USA
5 days after buying the car when you turn it on. An alert of FAILURE IN THE MOTOR LACK OF ENERGY TAKE TO SERVICE. He took him to where he was bought, they checked everything was fine but he did not understand why that notice came out. moderately to call to give me an answer but they did not call me. Weeks passed and the car began to show warnings on the screen, a yellow wrench, a yellow exclamation point, lack of oil, perform an oil change with only 1000 miles, the parking sensor is constantly activated while driving, the vehicle It turns off, it was taken back to where it was bought, they reviewed it and did a re-programming, when I went to pick up a car from the workshop I turned it on and the car turned off and the alarm sounded.
- Orlando, FL, USA
1. Rattling noise. Front driver door rattle around the window switch area (happens in some temperature like early morning, late night time, and driving on rough road). Center dash near the ac vent and hazard light area (happens driving on rough road at night time when the car cools down). Front passenger door rattles happen driving on all rough road. I think I hear something from the sun roof too or maybe it-??s coming from the passenger side. 2. Passenger door sound like there is something loose around the mirror area. Just Park the car. You can hear it outside at night time when you close the door with normal force. 3. Driver side under the kick panel there is a plastic pieces not putting together right. It looks like it falling apart. 4.Driver door there is a little hole on the inside leather. I notice it when the car is like 2 days old when I was washing the car. 5. On the driver side fender is making noise when you push on it when the car is parked and at lower temperature time. 6. The engine oil thing keeps showing up. Sometime it says service due now or sometime it says service due soon. (First time it happened at 151 miles into this new car. Second time around 300 miles then around 500 miles then 1264 miles into the car then 1387 miles then 1779 miles then 2225 miles then 2477 miles). 7. The AC sync button light does not turn off when tri-zone ac is not in sync. 8. The AC light is not on when on auto mode. 9. The new Nissan digital dashboard at night time light does not dime right. there is a software issue. 10. propilot assist will pull the car to the left if there is a car next to my left. If there is a car on my right then it will pull me to the right.
- San Antonio, TX, USA
Unable to put car into park. Need to stop/start engine with foot on break in order to be able to put car into park. Resistance to speed while driving. Need to pull over vehicle and stop/start engine to then proceed driving.
- Colchester, VT, USA
After parking in a driveway for a gift delivery my car would not start and the check engine light came on. I took it into coon rapids, mn nisson service on April 2nd and they still have it today ( April 15). No idea as to what is wrong. They provided me with a rouge to use but would like my new platinum back. It only has 838 miles on it. What is going on? they said I ciuld get it back with no repairs but I do not want to drive an unsafe vehicle as I am in my 80's and do not wish to be stuck someplace when my car won't start and also with an engine warning light on. I paid $40,000 for this vehicle and expect it to be right. Please respond. Msaybe a new platinum will be needed if they cannnot fix it.
- Anoka, MN, USA
Engine light and oil light comes on and the vehicle jerk when parked and attempting to turn the engine off.
- Jersey Vlg, TX, USA
- Stafford, VA, USA