10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Feb 012023

Rogue

  • miles
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.

- Kaukauna, WI, USA

problem #2

Jul 102022

Rogue 4-cyl

  • miles
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Milltown , NJ, USA

problem #1

Jun 072021

Rogue

  • miles
We bought our 2021Nissan Rogue SE from Fuccillo Nissan of Clearwater, 15232 US-19, Clearwater, FL, (727-507-3200) on May 5, 2021.Our Rogue had 400+ miles on the odometer at the time we received. On June 7, 2021 the air bag dash light came on. An appointment was made for service of the airbags on June 10, 2021. At the time of pick up the airbag dash light was off. It turned back on June 14, 2021. In a call to Fuccillo Service Department the service tech informed us that because the airbag dash light was on the airbags were disabled. We had a major trip planned to attend a wedding in PA that we were driving to. Since the airbags were disabled driving our Rogue on a 3000+ mile trip would not be safe. We were put in a position of renting a vehicle for our trip. On June 15, 2021 we left our Rogue at Fuccillo Nissan of Clearwater for repair of this safety issue. Today is July 14, 2021 and our Rogue is still at the dealership waiting for the arrival of a seat belt clip which may fix the airbag issue. We have started a claim Case# 44081404 with Nissan Consumer Assistance requesting replacement of Rogue with a new 2021 Nissan Rogue comparably equipped as the new 2021 Nissan Rogue we purchased on May 5, 2021.

- St Pete Beach, FL, USA