10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
2,103 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #32

Oct 152023

Rogue

  • miles
Severe Oil dilution with gasoline and heavy gas smell.

- Barnum, MN, USA

problem #31

Dec 022023

Rogue

  • miles
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.

- Atlanta, GA, USA

problem #30

Nov 042023

Rogue

  • miles
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.

- Turlock, CA, USA

problem #29

Nov 022023

Rogue

  • miles
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.

- Cleveland, OH, USA

problem #28

May 222023

Rogue

  • miles
Random and recurring Warning light error -??Engine Malfunction Reduced Power Service Now-?? corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction

- Loveland, CO, USA

problem #27

Sep 012023

Rogue

  • miles
Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.

- Milwaukee , WI, USA

problem #26

Jul 212023

Rogue

  • miles
On July 21,2023 while driving at highway speeds the engine started to sputter. Multiple engine failure lights came on. The engine died and I had 1-2 seconds to get the vehicle out of the highway onto the shoulder. I was told the by the dealer that part of the fuel injector may have come loose and damaged the cylinder. The vehicle had only 562 miles on it. I do not have any paperwork on it because almost 2 months later the car is still at the dealer. Today I was informed the new engine they installed also failed because of a bad cylinder.

- Flemington, NJ, USA

problem #25

Jun 072023

Rogue

  • miles
While driving down the highway the engine started to shake violently. Barely got the vehicle pulled over before the engine locked up tight. Had we not been in the right line and close to the soft shoulder, the vehicle could have locked up and stopped in the middle of the highway with cars doing 70mph behind us. Vehicle was towed to dealer and main bearing/rod bearing material was found in the oil and oil filter. In the time the vehicle has been in the dealer waiting for a new engine to come off back order, 2 more of the same year make, model and engine configuration has come into the dealer with the same problem. This is information obtain from the dealer. Nissan is not telling the dealer the cause of the problem.

- West Bend, WI, USA

problem #24

Feb 232023

Rogue

  • 951 miles
The contact owns a 2023 Nissan Rogue. The contact stated that while starting and driving the vehicle, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. Additionally, the "Power Reduced", "Malfunction", and "Service Now", messages were displayed. The vehicle was taken to the local dealer, where a diagnostic test was performed but the cause of the failure could not be determined. Additionally, the contact stated that the failure reoccurred while entering traffic. The vehicle was taken back to the local dealer but was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 951.

- Belleville, IL, USA

problem #23

Apr 012023

Rogue

  • miles
After driving my 2023 Nissan Rogue for approximately 1.5 months (1700 miles) I started smelling a gas odor inside the cabin while driving and while parked. The smell is causing my eyes and throat to burn and occasional nausea. While parked in my garage the smell becomes so overwhelming that I must remove the vehicle from the garage to "air out" for a few hours. Since I have an attached garage the smell is also permeating the house. My husband checked the oil dipstick and found it to have a very strong gasoline odor. I have taken the vehicle to the dealer. I was told the smell is normal since this is a new turbo engine, it should be expected. I have contacted Nissan corporate regarding a fix or buyback and was told that I do not qualify. I have concerns regarding my health due to long term exposure to VOCs. I have safety concerns related to VOCs accumulating in my garage. I have mechanical concerns do to the inadequate venting of gasoline and gasoline in my oil. Will this cause the engine and other parts to fail?

- Antrim, NH, USA

problem #22

May 102023

Rogue

  • miles
On May 10, 2023 my 2023 Nissan Rogue with 16,633 miles on it suffered an engine malfunction and completely stalled unexpectedly on an off-ramp of State Route 28. There were no warning lights or indicators that flashed. My car would not restart. If this would have happened minutes if not seconds sooner while I was on the highway, no vehicle behind me would have been able to stop and someone would have been seriously injured. It was later determined the engine completely seized due to metal shavings being that were found in it. The engine was replaced under warranty at a dealership but given the newness of my car and the fact that I drive more miles to work and back than most people, I worry that this could happen to other 2023 Nissan Rogues that have not been driven that much. A cause was never relayed to me as to what happened. I asked for various information from the dealership in regards to diagnostic reports, daily work logs and so on. I received only a 3 page invoice with no listing of specific diagnostics that were completed on my car. I am driving a car that could suffer the same malfunction and the dealership did not seem the least bit concerned about the potentional safety hazard this situation could have created. I was told by the dealership that the new technology had not been fully tested and this was a risk of buying a brand new car. I understand minor issues with a new car but metal shavings in an engine is not minor. I am not sure if the engine is available for inspection.

- Cowansville, PA, USA

problem #21

Feb 052023

Rogue

  • miles
When driving in stop and go traffic, the cabin of my Nissan Rogue gets a strong smell of fuel. After driving it, I park in my garage and the entire garage smells like gasoline as well. There is no other source for this smell in my garage. I have taken it to the dealership looking for a gasoline leak and they said it is not leaking, yet I smell gasoline while driving as well as when it is parked inside the garage and outside in parking lots.

- Mentor, OH, USA

problem #20

Mar 242023

Rogue

  • miles
Friday, March 24, 2023 AM: Returned to parked Rogue after an 1.25 hr appt and found the cabin reeking of a fuel smell. No fuel leaks under vehicle to explain smell. Smell dissipated some after driving for 10 mins at low speeds with outside air circulation on. Smell fully left cabin while driving at highway speeds for 15 mins with outside air circulation on. Sunday, March 26, 2023 AM: Returned to parked Rogue after 2 hr Church to find cabin filled with a fuel smell. Again, no leaks noted under vehicle. Drive home decreased the smell at highway speeds with outside air circulation on, but this was after the entire family had already become ill from the smell while driving through town at lower speeds. Stopped at parent's house briefly and left engine running; husband had to turn engine off and roll windows down, as the fuel smell entering the cabin became really strong and was making husband and son ill again. Noted the fuel smell emanating from all around the vehicle for several hours after getting home, with the strongest smells coming from the engine area. Monday, March 27, 2023 AM: Brought vehicle back to dealership, 70+ mile drive, to have their service center look at it due to health and safety concerns. No fuel smell detected when entered vehicle before journey, drove down with recirculated air on, and only detected a faint fuel smell coming from the engine compartment upon arrival at service center. Performed a visual inspection, specific fuel & emissions system exam, complete high pressure fuel system test, fuel leak/odor pinpoint diagnostic. No failed or defective components found. They were "unable to verify the customer's concern of fuel odor at this time." Mfg service bulletin found on issue; no repair options yet. Fuel smell now constant, whether parked or driven. Recirculate air only used. Can't open windows without smell entering. Continued concern for health/safety.

- Kettle Falls, WA, USA

problem #19

May 182023

Rogue

  • 4,200 miles
The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the message "Engine Failure, No Power, Service Immediately" was displayed and the vehicle stalled. Moments later, the vehicle restarted, and the vehicle operated normally. The vehicle was taken to the local dealer who diagnosed that the forward distance sensor had failed which caused the vehicle to stall and the sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 4,200. The consumer stated the dealer will not inform her if the part is available.

- Audubon, PA, USA

problem #18

Mar 312023

Rogue

  • miles
While attempting to accelerate up a hill the vehicle's engine rapidly increased RPM to 3500 and then down to 2000 and back up to 3500 repeatedly with no increase in speed or change of pressure on the gas pedal. Also, from a stopped position at a red light, the vehicle would shudder/shake when the tachometer reported between 1500 and 2000 RPM, while attempting to accelerate. Finally when shifting from reverse to drive, the vehicle would shake/shudder while the RPM would increase to 4000 all while the car did not accelerate at all, and with no increase in pressure on the gas pedal.

- Bristol, CT, USA

problem #17

Mar 192023

Rogue 3-cyl

  • miles
My 4.5 month old Rogue, with a little over 3000 miles on it, stopped dead from at 55 mph on a highway at night. The battery started but the engine would not engage or start. At the start of the drive the fuel gauge registered about 1/2 tank, but after driving only a relatively short distance, it suddenly went to just above the 'red warning zone' and showed about 157 driving miles left in the tank. I believe that the tank was actually empty and the gauge was faulty, because on a hunch the tow guy added some gas and the car started! I was in danger because I was stranded in the left lane of a highway at night and even with my hazard lights on, cars were barely missing me. One could easily have rammed into me - especially waiting over 2 hours for a tow with my hazars starting to dim - causing injury or even death. The dealer service dept was not able to spot the problem (or reproduce it), and because the computer did not show a code said they had nothing to repair! Upon picking up the car and refilling the tank, the gauge only registered 1/2 a tank, so I scheduled service to replace the fuel gauge. I hope this is the proper fix, but the service dept can't vouch for that. When it went dead, the dash said "engine malfunction". I am terrified of driving this car at night or on a highway!!

- Teaneck, NJ, USA

problem #16

Mar 012023

Rogue

  • miles
Within a week of driving the vehicle, I began to notice a strong gasoline smell when I parked the car. The issue became even more evident when I parked the car in my garage, as the garage would quickly fill with the unmistakable odor of gasoline. The smell is so persistent that it remains in the garage even the following morning. Due to concerns about the accumulation of gas fumes and the potential risk of ignition, I have resorted to parking the car outside. However, the issue extends beyond just parking; when I am stuck in traffic or idling, the gas fumes infiltrate the cabin of the vehicle, producing a strong and overpowering odor. The intensity of the fumes is such that it induces feelings of nausea, and I am deeply concerned about the health and safety implications for both me and my family. Despite being aware of the severity of the situation, I am left with limited options as I do not have an alternative vehicle to use for transportation. In an effort to address this matter, I contacted both the Nissan Dealership where I purchased the vehicle and Nissan Consumer Affairs. Disappointingly, both parties have informed me that there is nothing they can do at this time and that I must wait. I found it particularly disingenuous when the representative from Consumer Affairs referred to the issue as merely a "foul odor, " downplaying the seriousness of the matter. I want to emphasize that this is not just a foul odor; it is a clear and hazardous smell of gasoline. I am reporting this issue to the National Highway Traffic Safety Administration (NHTSA) to document my experience, raise awareness of the safety risks, and seek assistance in finding a resolution. The presence of gasoline fumes in and around the vehicle is alarming, and I believe immediate action is necessary to address this matter and ensure the safety of all drivers and passengers of the 2023 Nissan Rogue.

- Novi, MI, USA

problem #15

Mar 072023

Rogue

  • miles
The smell of gas fumes was inside and outside of the car. I took a CO2 blood test and the CO2 levels came back high. The dealership said a recall was coming out soon. The vehicle supposedly was looked over by the dealership service manager. This began shortly after I bought the vehicle. Didn-??t know it was an issue until I saw a lawsuit against the company regarding this matter.

- Merrillville, IN, USA

problem #14

Feb 152023

Rogue

  • miles
After driving the inside cabin smells like fuel along motor area and around front of car. No noticeable leaks. Dealer said no noticeable leaks, called Nissan Tech line, tech line had them check a few specific areas believe some pressurized fuel lines. Service manager said it is a known issue with no current fix although Nissan engineers are working on it. Both service manager and service advisor recommended calling Nissan of North America. Issue started Feb 2023. Motor air filter smells like gas along with the oil in the motor when smelled from dipstick.

- Chesapeake, VA, USA

problem #13

Mar 132023

Rogue

  • miles
Strong smell of gasoline in our garage, coming from the 2023 Nissan Rogue everytime we park the car. Fumes/vapors fill the garage, and then into the house.

- Wilsonville, OR, USA

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