On [XXX], I bought a 2023 Nissan Rogue Platinum from Car Max, East Haven, CT with 15,500 miles on it, original tires. We noticed the Dunlap GrandTrek PT20 235/55R19 101V treads were warn for only 15,500 miles. Took the car on [XXX] to Town Fair Tire, Milford, CT to measure treads and they agreed that they were too warn for 15,500 miles. Their report showed remaining tread life FL-1, FR-1, RL-1, RR-1 and suggested I had one month left. I then took it to Paul Miller Nissan, Black Rock, CT [XXX] where their report showed "May require future attention" LF 5, RF 5, LR 4, RR 4 and said I WILL need tires before winter. Contacted Good Year claim number [XXX] and had the tires inspected by Jordan of Modern Tires, Shelton, CT who contacted Good Year after inspection. He got a response of tires not covered, too bad for you from Good Year. I'm [XXX] now because how can a 1 year old car with 15,500 miles need new tires? This is [XXX] (sorry) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Milford, CT, USA

Dunlop grandtrek PT21 235/60/R18 tires were taken off with 3mm of tread left at the time the vehicle had 5K miles on it, tires were on from factory. The tires would cause the vehicle to fishtail and or hydroplane, a few times we almost lost control of the vehicle, thank god we had and angel watching over us, and was able to regain control. We put a warranty claim into dunlop for the tires, they denied it!!! meanwhile, I ordered a set of winter tires to replace these bald tires, as New York state winter sets in, I needed to be safe! I have a friend that bought her vehicle 3 days after me and her tires are the same way! to the point where she traded! the problem was identified at a dealership when the winter tires were put on. The company of the tires didnt ask for pictures or anything just denied the claim saying it must be a suspension issue but prior to finding the tires being bald it was at a Nissan dealership to diagnose the issue they found everything as it should be, except the tires were low on tread.

- Sackets Harbor, NY, USA

The contact owns a 2021 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Alenza Performance, Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that the vehicle was at the dealer for a service appointment. The contact was informed that all four tires were worn. The contact was informed that all four tires needed to be replaced. The tires were not replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 15,000.

- Lowell, AR, USA