10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I turned on the rear defrost feature for the first time on my brand new car and the window busted out.
- Holton, KS, USA
Our car is currently at the dealership again, (2nd time) for this particular issue that we feel is a safety issue. We are still experiencing an issue with the lift gate. It is coming down at random times, often coming down on us. The sensor always beeps (so far) so you have a very short warning before it comes down on you. However, when it comes down, it takes alot to stop it (force). Even though it meets resistance with putting up our hands to stop it, it takes quite a bit to make it halt. It has also come down with my back to the car, with no motion under the sensor (no feet under the car to trigger the sensor). I do not have a video of it however I do have someone who witnessed it. We are not sure if this is related to the other electrical issues we are having. We've been experiencing issues with it being hard to start, the complete computer screen going blank (on video) or car changes randomly the temperature and shuts down the radio randomly. We were told yesterday that they were able to duplicate the issue and acknowledged that the gate came down "hard" not fast, but does not respond quickly when coming against opposing pressure. However, today we were contacted and told that Nissan wanted them to test other cars on the lot for the same issue, and now they are telling us that those cars respond the same way ours does, (very sensitive- she did not mention anything about them coming down hard.) However, the loaner car they gave us was also a 2025 Nissan Rouge and we have NOT had that issue with it. The hatch opens and closes without issue. The computer has not malfunctioned or completely went blank. It has not been hard to start, nor has the computer malfunctioned-shutting the radio off or changing the temperature information. It was recommended that maybe to "shut off" the lift gate and raise it by hand. However, we find it a little "rich" of the dealership to even "go there" as the car is 10 months old! We would like it to be fixed.
- Dallas, OR, USA
Did same as ever day going to work except for I used rear defrost I got to raised rear door I was standing under it I hear a pop and a crackle I look and my rear door glass shattered for no reason at first I researched it and found that it is a known problem Nissan knows about at any given time it can pop going down the road or just setting there
- Citra, FL, USA
Rear window exploded and broke without any cause and I have to replace through Safelite. Not due to vandalism or any other means
- Ormond Beach, FL, USA
I purchased my 2025 Nissan Rogue Rock Creek Edition 5 months ago. The car was sitting in my driveway and the back glass shattered. I was home, no one was around. Warranty doesn't cover glass, so I had to pay out of pocket up to my $500 deductible with insurance. There were no cracks prior to this happening.
- Van Buren, AR, USA
After hitting the button to close my back hatch, my boyfriend noticed that the window was cracking from the upper left corner. When nearly fully closed, the window spontaneously shattered.
- Portland, OR, USA
I've only had my 2025 Rock Creek Rogue for 4 months. The back windshield all of a sudden shattered. I'm seeing a lot of customers complaining about the same issue. It's evident there's a defect in the glass, that's causing the glass to shatter and it needs to be addressed. I shouldn't have to come out of my pocket for a $500 deductible to pay for a windshield that's well known for having a problem. There should be a recall for this windshield..
- Riverdale, GA, USA
After closing the back passenger door the whole back hatch window shattered all inside car.
- Tuckerton , NJ, USA
While driving on the highway, I pressed the rear defrost button for the first time since purchasing the car last April due to a foggy rear window. Shortly after, I noticed through the rearview mirror that the rear gate window had shattered, even though nothing had struck it. When I arrived at work and exited the car, the rear window suddenly broke apart completely, leaving a large hole as if the glass had exploded.
- East Hampton, CT, USA
The back windshield shattered in my 2025 nissan rogue. It was sitting in my driveway, I got in my driver's seat, shut the door and my back windshield shattered. I'm unable to drive it because glass keeps falling everywhere. Nissan warranty doesn't cover windows even though there are multiple incidents of this same thing happening. There is no way to prove it is a manufacturer defect. If I took it to the dealership to access the damage there would be no window left and it is unsafe to drive. The dealership doesn't even replace windows so I have to pay out of pocket to fix it. There were no cracks or chips before it happened and it is not covered in bumper to bumper warranty even though it is only 4 months old.
- Conway, AR, USA
I got into my car and closed the door and pushed the start button and my back window blew out. It was not hit by anything and sitting in front of my office and had not driven all day since I got there.
- Chalmette , LA, USA

- Southfield, MI, USA