8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 7,450 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (2 reports)
This problem may be covered under warranty. Ask your Nissan dealer.
BACK AGAIN FOURTH TIME NOW. THE POPPING SIDE IS IN THE RIGHT FRONT PASSENGER SIDE. TOOK TO DEALERSHIP 4/27/2015, ENDED UP ORDERING CALIPER ASSEMBLY, SAID PART WOULD BE IN ON TUESDAY 4/28/15. RECEIVED CALL FROM DEALERSHIP, ORDERED WRONG PART SO WILL GET RIGHT PART IN ON 4/29/2015, STILL DRIVING 2015 NISSAN MURANO. RECEIVE CALL FROM SALESMAN 4/29/2015, SENT RIGHT CALIPER BUT WRONG PIECE SO AGAIN WITHOUT MY CAR.
AT THIS POINT I AM PISSED AND IT HAS NOTHING TO DO WITH MY SALESMAN, IT HAS TO DO WITH THE SERVICE DEPT AND THEM NOT GETTING THEIR ACT TOGETHER. FINALLY I GET MY CAR BACK ON 5/1/2015, THE SERVICE MANAGER BROUGHT IT TO MY JOB, SAID WE WASHED & FILLED IT UP WITH GAS FOR YOU AND SORRY FOR ANY ISSUES... REALLY, NOT TOO SORRY OR THEY WOULD HAVE TRIED TO MAKE IT RIGHT~ YES FIXED MY VEHICLE, BUT GUESS WHAT, NOW NOISE IS BACK AGAIN AND COMING FROM BACK END.
- Diane T., Clarksville, TN, US
BACK AGAIN TO DEALERSHIP TO CHECK POPPING NOISE. ENDED UP REPLACING FRONT CALIPER AND YES, THEY PROVIDED ME A LOANER VEHICLE TO USE. BUT THIS IS RIDICULOUS, PURCHASE A NEW VEHICLE AND HAVEN'T HAD A YEAR YET AND ALREADY TAKEN BACK THREE TIMES AND THEIR RESPONSE, WE CAN FIX IT AND PROVIDE YOU SOMETHING TO DRIVE....
NEEDLESS TO SAY AT THIS POINT I AM DONE BECAUSE ONCE I HAVE A BAD TASTE IN MY MOUTH ABOUT SOMETHING THERE IS NO FIXING IT. HAVE BEEN DEALING WITH THEM SINCE 2008, BOUGHT THREE NEW NISSANS & ONE USED. HAD BETTER LUCK WITH MY SUZUKI THAN THIS NISSAN
- Diane T., Clarksville, TN, US