I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Atlanta, GA, USA

Caught on fire under the hood and burned the car very badly. Fire department was called to extinguish the fire. The damage was total to the under the hood components and hoses and wiring harnesses. Car ignition was off while I was in the store for just a couple of minutes and when I came out the car was in flames. I could see the car from inside the store through the window and no one was around it at all.

- Lawrenceburg, TN, USA

My vehicle was in a car accident 4-2-2015. Mercury insurance lisa openshaw failed to investigate the underbody of the car in the rear. Shocks were bent inwards in the rear and never repaired by Mercury. I had the shocks repaired. Along with the estimates of repair lisa openshaw threatened me by stating that Mercury paid for repairs twice duplicating labor on same matters. She tried to say the damages on the inside did not matter and damages on the outside was all that mattered. She also tried to violate the law to say I could not use my own repair facilities. The damages total enough to total the car and my vehicle was placed at risk compromising my safety while daily driving. I sent a complaint regarding the negligence of my car not being rightfully totaled. Attached are all documents for review. I have cc'd ricardo lara, the California insurance commissioner regarding this matter asking that he respond to me asap regarding the serious urgency of the matter since it has been literally 5 years. According to the recent letter by commissioner ricardo lara, all claims are to be paid to include car damages with no dishonesty and negligence. I am requesting that my car be totaled in full as at the time of the car accident, the value was $ 9500 plus tax and license for replacement value. Once the car is totaled, Mercury insurance may update state farm insurance, the defendant's insurance company. Consumer stated teared down of the vehicle was completed on 06/10/15.

- Los Angeles, CA, USA

I was driving on the highway, going about 65 mph on the highway, all the sudden I lost complete momentum as I was turning into another lane and had to make an emergency stop on the side. My engine/ brakes/ wheel completely locked up. Got it towed, the shop mentioned that my gas pump blew.

- Bethesda, MD, USA

The contact owns a 2007 Nissan Sentra. The contact stated that the fuel gauge failed to display the accurate amount of fuel in the tank and the service engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was unavailable.

- Whittier, CA, USA