10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
During routine maintenance, I was told I needed 4 new tires and 4 wheel alignment by the dealer. The estimated cost was incredibly high. I only had 35,000 miles on the car. I found a good master mechanic of over 20 years, bought new tires and had alignment done. I was told the rear wheels are bowed in and manufacturer does not call for any adjustment. He showed me the back of the car visible turning in slightly on each side and on the top. Only way to be that way would be if the bar was bent. Suggested I take it to the dealer. Dealer said the back wheels passed but are not at 0 as the front was. It was -15 which is considered passing. Their mechanic told me the manufacturer designed this car to be like that in the rear so when you have passengers in the back or weight in your trunk the wheels would then be straight! what if you are like me and hardly ever have any passengers in the back seat nor weight of any kind in the trunk" now the tires are to wear out prematurely" also my car in front was way out of alignment and tires were prematurely worn. Dealer told me I was lucky to get 35,000 miles out of my car that a lot of people only get 16,000. I am still pursuing this matter and this is step one above the dealership and there are other issues also which I will post in the appropriate category. Also now the tire gauge light keeps coming on.
- Joppa, MD, USA
My brake light came on 2 months after I bought my car in 5/2007. I called the dealer in glenside and was told to "check the fluid". my concern was this being a new car and lights were blinking on the dashboard such as low tire gauge and brake signals. When fluid was added the light did go out. In 8/2007 I made a trip to V.a. and had a hard time stopping in the jammed up stop and go traffic around Washington. An accident would have occurred had I not pulled off the side of the road. Again in 9/2007 my light came on. I reported the incident when I went for routine maintenance and was told it was resolved. My concern is I knew these occurrences were not appropriate for a new car. I was disregarded with my concerns by the dealer I bought the car from, so who I am to trust with the "inspection" suggested to me in my owner notification?
- Philadelphia, PA, USA
False illumination of the low tire pressure light. Light will illuminate randomly and the dealer cannot fix it. It has been brought in 4 times in the last 4 months for it and they won't do anything. It is to the point where when the light comes on, I don't believe it.
- Hudson, NH, USA
- Xxxxxxx, MD, USA