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I bought a new 2015 Nissan Sentra on 03/03/2016. I have noticed that it is not picking up speed at times or there is a slight jilt when it starts to slow down then it picks back up speed, Noticed it but did not take the car back to the dealer or call him at that time because I said this is a brand new car and I know it cant be anything wrong with it, but after reading complaints I know that it was not just my imagination. I contacted the dealer today to inform him of that problem and two other problems I have noticed he informed me to bring it in tomorrow. I will keep you updated!
- Katrice J.,
Jackson, MS, US
This is a known problem that affects all CVT transmissions that are in many Nissan cars. Nissan has failed on their part to inform the consumer about this problem. The main reason for this is because Nissan owns a 75% stake in the company that makes these transmissions for their cars. JATCO is the company.
These transmissions are not gear driven - this is like a timing chain drive that can break at any time. I noticed a problem on two test drives here in our mountains of North Carolina that the transmission STRAINS while going up a hill in their ECO mode and overdrive on along with the cruse control set at 65mph. They don't seem to be working together in unison to make this car shift smoothly. I took it into the dealership and expressed my concerns and they do a CODE CHECK upon the car. I was never shown anything about this at all from them. I was told to drive the car and BREAK IT IN for being a new car. I now have over 2,100 miles on this car and continue to have the same problems. Mileage isn't what they say it should be also. Very unhappy about this.
Also, while if anything should happen to this transmission while under the factory warranty - their replacements are also of no good according to many ONLINE COMPLAINTS about this. I MYSELF HAVE REQUESTED A "LIFETIME 100% WARRANTY ON THIS TRANSMISSION" IF NOT , THEN, A LEMON LAW OR CLASS ACTION LAWSUIT SHOULD BE BROUGHT AGAINST THEM FOR FAILING ON THEIR PART TO INFORM THE CONSUMER ABOUT THEIR KNOWN TRANSMISSION PROBLEMS.
Update from Apr 1, 2016: thanks to the BBB AUTO LINE, this issue with Nissan has been taken care of. It is a real shame that one had to get the BBB involved while Nissan customer service didn't want to do anything at all about my complaint. Thanks to the BBB, i was able to reach a settlement on my transmission issue with my car. I was offered a GOLD 7 year extended service contract and 100,000 miles beyond the three year service warranty. So now my car is totally covered for a period of ten years and 136,000 miles of which is great for me. For all of those reading this posting, if you are having problems at your dealership over car issues, try this BBB AUTO LINE for your needed help.
ASHEVILLE, NC, US