Brought the vehicle into the dealer to ask about an oil change and mentioned the issue. Service didn't even seem concerned and couldn't give me an estimated time to repair without leaving the vehicle. I have already diagnosed the issue to be a squeaking noise from within the blower motor, so the fix is the replace the motor. This is a vehicle I use for work, so leaving it at their shop to tell me what I already know is unacceptable. All I wanted to know was how long it would take for a part to come in and how for it to be installed once it was there.
Brought the vehicle into the dealer to ask about an oil change and mentioned the issue. Service didn't even seem concerned and couldn't give me an estimated time to repair without leaving the vehicle. I have already diagnosed the issue to be a squeaking noise from within the blower motor, so the fix is the replace the motor. This is a vehicle I use for work, so leaving it at their shop to tell me what I already know is unacceptable. All I wanted to know was how long it would take for a part to come in and how for it to be installed once it was there.
- Thomas H., Decatur, MI, US