10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact rented a 2019 Nissan Sentra. While driving on the highway, the driver's side window exploded and glass flew over the contact. The failure occurred without warning. There was a loud noise when the glass exploded and the contact was able to swerve and avoid a crash. The rental Agency came out, towed the vehicle, and gave the contact a new rental vehicle. The contact wrote the manufacturer and an unknown dealer, but had not heard back with a response. The contact suffered hearing loss in the left ear and was seeing a specialist. The failure mileage and VIN were unknown. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Houston, TX, USA
- Fort Pierce, FL, USA