10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,185 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Jul 192023

Sentra

  • miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lights) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Josephine, TX, USA

problem #19

Jun 062023

Sentra

  • miles
I've purchased a 2019 Nissan Sentra SV on 06/06/2023 from Empire Hyundai in Fall River Ma. I received the vehicle on 06/09/2023. Shortly after leaving the dealership, malfunction lights appeared with a continuous beeping sound. It would disappear when the car was turned off, and reappear after restarting the vehicle and driving for a few minutes. I had a bumper to bumper inspection conducted at Firestone in Fall River, on 06/10/2023. Tony, (Empire Hyundai salesman) had informed myself via text message on 06/13/2023, My vehicle registration and plates were completed and ready to be retrieved. He was adamant, that I get an inspection sticker right away with the voucher provider by Empire Hyundai. I retrieved the plates and registration that afternoon. I also texted Tony the bumper to bumper results and the malfunction signal(s). The earliest appointment was set for 06/20/2023 at this establishment. While I was traveling to my work site an hour out from my residence on 06/19/2023. Approximately five minutes away from the site, the vehicle abruptly slowed down. And would only move backwards, no matter the gear it was in. The vehicle was towed to Empire Hyundai at my expense. I tried to speak with the Management on 06/21/2023 for a refund. That wasn't successful. Empire Hyundai towed the vehicle to Stateline Nissan in RI on 06/22/2023, at approximately 10:00 am. Stateline Nissan disclosed to myself, they replaced the original transmission to this Nissan, just two months prior per Empire Hyundai's request. As I reviewed the documents I requested from Stateline Nissan. Empire Hyundai's invoice confirmed the vehicle malfunction lights are displayed and the transmission was replaced. Stateline Nissan informed myself on 06/22/2023. One hour before they closed, the vehicle was all done. I was able to retrieve the vehicle the next morning. Just moments after leaving Stateline Nissan, the malfunction signal reappeared along with the continuous beeping sound.

- Fall River , MA, USA

problem #18

Oct 152022

Sentra

  • miles
Several hazard lights have come on and I've been told to reset it and tried but the lights stay on there are more than 5 on the main one that scares me is the malfunction warning light. The car used to warn me when you close to a vehicle or someone too close behind it does none of that anymore the steering wheel has also shifted... Please HELP!

- Luling, TX, USA

problem #17

Mar 012022

Sentra

  • 59,000 miles
The contact owns a 2019 Nissan Sentra. The contact stated she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated shortly after she received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated experienced the same failure in July for a second time. The contact stated she was able to jump-start start battery and was able to drive to her destination. The contact stated on September 23, 2022 while approaching a railroad track and depress the brake pedal to slow down the speed when another vehicle rear-ended her. The contact stated no air bags deploys. The contact stated no one was injured not sought medications. The contact was informed by the other driver he did not notice she was slowing down nor saw the brake light illuminated. A police report was filed. The contact was able to drive back to her residence. The contact called a collision shop to seek repairs for the rear quarter panel on the passenger side of the vehicle. The vehicle was not diagnosed or repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 59,000. The consumer was informed by a Nissan representative to get the recalls done first and then they would be able to start the claims for repairs to the vehicle, so an appointment was made and recall was performed. When the consumer contacted Nissan to inform them of recall repairs, they stated there was no way they could investigate to see if the accident had anything to do with issues from the recall.

- Detroit, MI, USA

problem #16

Mar 312022

Sentra

  • 56,600 miles
The contact owns a 2019 Nissan Sentra. The contact stated that he was informed by other drivers that the brake lights failed to illuminate while depressing the brake pedal while coming to a complete stop. Additionally, the contact stated that the vehicle failed to start intermittently and would only restart after being jump-started. There were no warning lights illuminated. The contact later received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,600. VIN tool confirms parts not available.

- Mesquite, TX, USA

problem #15

Feb 242021

Sentra

  • miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Glendale, AZ, USA

problem #14

Mar 112022

Sentra

  • 58,000 miles
The contact owns a 2019 Nissan Sentra. The contact was driving under 10 MPH when she depressed the brake pedal however, the vehicle failed to stop. The parking brake was activated however, the vehicle rear-ended the vehicle in front. The air bags did not deploy. The contact stated there was no warning light illuminated. The vehicle was towed to a salvage yard. A police report was filed. The vehicle was still being diagnosed by the Insurance company and had not been repaired. The contact related the failure to NHTSA Campaign Number: 21V135000 (Exterior Lighting). The manufacturer had not been notified. The approximate failure mileage was 58,000.

- Sandy Springs, GA, USA

problem #13

Dec 142021

Sentra

  • miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the vehicle would only start after 6-7 attempts and the failure had been draining the battery. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

- Paradise, TX, USA

problem #12

Mar 032022

Sentra

  • 69,300 miles
The contact's wife owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting). The vehicle was taken to the dealer where the stop lamp switch was replaced with a temporary switch. The contact stated that while driving 25 MPH, the automatic braking system applied inadvertently and the vehicle stopped abruptly. The contact stated that the ABS malfunction indicator light (MIL) had been illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he was contacted by the dealer and informed that the final remedy was available. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,300. VIN tool confirms parts not available.

- Carson City, NV, USA

problem #11

Feb 142022

Sentra

  • miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Memphis, TN, USA

problem #10

Nov 092021

Sentra

  • miles
There is a safety recall on this vehicle but there is no remedy available. I am trying to list this car through a rental platform but because of the recall, they won-€™t let me. I need this recall resolved or have the VIN pulled from the list of recalls.

- Chicago, IL, USA

problem #9

Sep 012019

Sentra

  • 2,400 miles
The contact's wife owns a 2019 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle would experience a delayed upshift upon the depression of the accelerator without warning. Additionally, the contact stated that the stop lamps would fail to illuminate upon depression of the brake pedal without warning. The contact then received a recall notice for NHTSA Campaign Number: 21V135000 (Exterior Lighting). The dealer was notified of the failure and the contact was informed that parts were not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,400.

- Lancaster, TX, USA

problem #8

Jul 012021

Sentra

  • 11,000 miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA campaign number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on one occasion after turning off the vehicle, the vehicle failed to immediately restart. The cause of the failure was not yet determined. Vin tool confirms parts not available. The failure mileage was 11,000.

- Woodhaven, NY, USA

problem #7

May 102021

Sentra

  • miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (EXTERIOR LIGHTING) however, the part to do the recall repair was not yet available. The dealer was notified about the recall and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

- Smyrna, GA, USA

problem #6

May 142021

Sentra 4-cyl

  • 3,200 miles
The contact owns a 2019 Nissan Sentra. The contact stated while making a right turn when she saw the rear vehicle was not stopping and she decided to speed up and hit the high curb with her tires. The contact stated the warning malfunction see owner manual a warning light was illuminated. The contact was informed by a bystander she had no brakes lights. The contact did not seek medical attention or had any injuries. The contact was able to drive to her destination. The contact shortly after she received notification of NHTSA campaign number: 21V135000 (exterior lighting) however, the part to do the recall repair was unavailable. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 3,200. VIN tool confirms parts not available.

- Fern Park, FL, USA

problem #5

May 072021

Sentra

  • miles
I received notification of a stop lamp switch recall from Nissan and made an appointment with the local dealer, who is unable to get the parts needed. I contacted Nissan and was told that the parts would not be available until fall 2021, possibly in October. They said I should drive it "at my discretion, " and the symptoms could be that the brake lights won't work, which could cause collision or the car won't start. I can call them back if these things happen, but unless or until they do, I should just drive it "at my discretion." I love my car and it has less than 4,000 miles on it. I am now skeptical of driving it. It's now may and I have to worry until probably October than my brake lights aren't working or that my car won't start.

- Corinth, MS, USA

problem #4

Feb 012021

Sentra

  • 0 miles
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA campaign number: 21V135000 (exterior lighting) however, the part to do the recall repair was unavailable. The vehicle was taken to russ darrow Chrysler Dodge Jeep Ram of milwaukee (10901 w metro auto mall, milwaukee, wi 53224, (888) 497-8363) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Racine, WI, USA

problem #3

Dec 012020

Sentra

  • 43,000 miles
The contact owns a 2019 Nissan Sentra. The contact stated that once placing the vehicle into park and turning off the ignition, the engine would make an abnormal, clicking noise as the headlights and brake lights would continuously flicker. The contact also stated that on one occasion as the failure occurred, the brake malfunction warning light had illuminated on the instrument panel. Recently, the contact stated that after experiencing the failure, the vehicle failed to start-up. Neither the dealer nor the manufacturer were notified of the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 21V135000 (exterior lighting) however, the part for the repair was unavailable. The vehicle was not repaired. The failure mileage was 43,000.

- Chester, PA, USA

problem #2

Jan 012020

Sentra

  • miles
Hello I purchased a new vehicle on the 4/28/2019 zero miles. When first buying the vehicle there were no problems. However after 4 to 5 months pass by I noticed my headlights are fading away as well as the paint of the vehicle and windshields. When taking the car to the dealership tthey said they cannot help me. They are claiming the damage is natural cause and want to charge me money to restore the headlights, paint, and windshield on a brand new car. I informed the dealership I came to buy a new car with zero problems including the headlights and paint and windows and still they denied me help. After informing them I lost visibility on the road do to the headlights not working the did not care. I'm scared driving at night, I can't see far do to the headlights and windshield not working properly and its nearly only been 6 month. When taking the vehicle to my makanick he informed me that my lights were polished including detailing of the paint and window before the vehicle was sold to me the vehicle was made to look new. He explained to me at 4 to 5 months the polish would removed and the car will be left looking like how it is know. After that event I came to realize I been scammed by the dealership and no one wanted to helped me. I looked for help for a month driving with blurry headlights and windshields. When I search for help on youtube and found your firm number.

- North Palm Springs, CA, USA

problem #1

Sep 022019

Sentra

  • 1,200 miles
For some reason when I start my car it revs up like my foot is on the gas. My radio cuts off and restarts for no reason. When my lights are on automatic once my car is parked it takes 15 or longer intermittently for them to shut off.

- Omaha, NE, USA