I bought Nissan Sunny new shape 2014 from Egypt (Nissan Egypt) I got my car at 14 Jan 2014 . I faced problem with brake system since 1st use of car. I complained at routine maintenance 1000 km 5000 km 10000km >>> when my car at United Group Maintenance Center for 10000 km service. They told me I have to replace brake lining and tanaber (cylinders) on my charge. I asked them where are my complaints and defect of manufacturer, they told me complain to Nissan Egypt to get your right because of this famous defect in this brand. I complained to call center 16244 Nissan Egypt at 26-27/7/2014 then August and 30 of August and they told me they will call through 72 hours. Till now nobody call me and I sent several e mail for them >>>>> although other services replace this part that have defect in guarantee without complaining.
My car motor no : 717858A chassis no: 20187
I asked why Nissan Egypt and service deal with customers this way ... where is the guarantee and rights?
Please sir >> help me and Egyptian for your car to keep your customers because we love Nissan in Egypt, other wise we will go away to another brands.
thank you sir
Yasser sobh from Egypt
Yasser_sobh@hotmail.com
I bought Nissan Sunny new shape 2014 from Egypt (Nissan Egypt) I got my car at 14 Jan 2014 . I faced problem with brake system since 1st use of car. I complained at routine maintenance 1000 km 5000 km 10000km >>> when my car at United Group Maintenance Center for 10000 km service. They told me I have to replace brake lining and tanaber (cylinders) on my charge. I asked them where are my complaints and defect of manufacturer, they told me complain to Nissan Egypt to get your right because of this famous defect in this brand. I complained to call center 16244 Nissan Egypt at 26-27/7/2014 then August and 30 of August and they told me they will call through 72 hours. Till now nobody call me and I sent several e mail for them >>>>> although other services replace this part that have defect in guarantee without complaining.
My car motor no : 717858A chassis no: 20187
I asked why Nissan Egypt and service deal with customers this way ... where is the guarantee and rights?
Please sir >> help me and Egyptian for your car to keep your customers because we love Nissan in Egypt, other wise we will go away to another brands.
thank you sir Yasser sobh from Egypt Yasser_sobh@hotmail.com
- Yasser S., Deyarib Negim, El Sharqai, Egypt