6.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,593 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Nissan North America has incorrectly defined the condition "brake judder" as steering wheel shake, body vibration or brake pedal pulsation while braking (emphasis mine), especially at highway speeds. My problem manifested itself at highway speeds while no braking was being accomplished, and was extreme after the purchase of new premium tires (toyo open country H/T). While a fix has been offered for "brake judder" as Nissan defines it, I was told at two different Nissan dealers that it would not remedy my problem. My problem surfaced before the 36 month/ unlimited mileage limitation, but I did not utilize the warranty coverage because my situation did not fit the definition. An independent tire dealer mechanic (who used to work for Nissan) indicated that defective rotors were indeed the problem, and internet forums and lemon law websites supported his claim. Since I had exceeded the 36 month limit by 90 days, I elected to let the local independent tire dealer install the Nissan parts. He was correct! problem solved (at least for now). I called Nissan Consumer Affairs line to complain, and to let them know that I felt that a safety recall should have been implemented because of the extreme safety implications involved--and not the company cost saving measures of a couple of tsbs and a feebly modified basic auto warranty. Nissan is acutely aware that they have a problem. She asked me what Nissan na could do for me? I replied, "pay for the parts and labor that it cost me to fix my truck, which total $747.65." She asked if I had the receipts for the repairs and I answered in the affirmative. When I disclosed that and independent tire dealer had installed the Nissan parts (done by a former Nissan technician), reimbursement for parts and labor were resolutely denied because a Nissan dealer didn't do the job (the same folks who told me I no longer had warranty coverage, and that the fix" would not remedy my particular problem). Updated 03/17/08
- Headland, AL, USA
Continued warping of factory front brake rotors. Rotors were replaced once and resurfaced twice. Vehicle only has 10,000 miles. Nissan has not corrected the problem yet.
- Schnecksville, PA, USA
Took my vehicle to the dealer for service on the front brakes because of shuddering and excessive wear. Was told by service rep that there was a service campaign on the brakes because they were undersized for the vehicle. The repair kit would be ordered to replace the rotors, calipers, and pads. I was never notified by Nissan of any defect in the brakes. It took 2 months to get the parts in but not the parts they had discussed. They turned the rotors because they were warped replaced a control arm and replaced the pads. Making the rotor thinner and replacing the pads is not going to resolve the problem. They indicated another "repair kit" would be available in April or May. Meanwhile I continue to drive with the brakes being admittedly undersized for this vehicle.
- Tucson, AZ, USA
To whom it concerns, I own a 2004 Nissan Titan truck that has a major flaw in the braking system. I seriously think that I will be causing an accident if this problem is not fixed. I've been back to the dealership 3 times to have this problem fixed. They admitt to the faulty brakes sytem, but do not have a permanent fix. I am very concerned for the safety of my family. Please contact Nissan and force them to recall all the Titans and fix this well known problem. I can't believe in the year 2005 it is ok to have thousands of trucks roaming our highways with faulty brakes?
- Shell Beach, CA, USA
4000 miles on the truck and the brake rotors are warped causing the steering wheel to vibrate. The brake peddle also pulsates when brakes applied.
- Bellevue, NE, USA
Defective brakes on all Nissan Titan trucks manufactured to date. I have to replace the front brakes every 4000-4500 miles. They shake violently and could easily cause a traffic accident. Nissan does not have a "fix" for this problem and should recall all Nissan Titans at this time for a permanent replacement of the faulty system. I now have 9300 miles on my new 2004 Titan and am currently on my third set of front brakes.
- Valparaiso, IN, USA
Purchased 2004 Nissan Titan SE four door May 23rd for work. I average approximately 3,500 miles per month. The steering wheel started rocking back and forth violently every time I stepped on the brakes after about 4,500 miles. I took it in to the dealer and had the brake disks turned and the pads, bolts, miscellaneous items replaced under warranty. The truck started doing the same thing at 12,000 miles, around September, 2004. This time they replaced the discs, calipers, pads, bolts, everything and made all new again. I drove it and it happened again at 18,000 miles. At this point I was becoming very frustrated and angry at the situation. The Nissan dealer promised me that they had just received the most up to date repair kit from the Nissan factory and that they were being told that this should take care of the problem. The truck was braking fine until I reached 23,000 miles at the end of December, 2004. I spoke to the customer service department at the dealership and lodged a formal complaint. I was asked when was the last time that I had my brakes done and was told that they had a new repair kit since then. I told him that I was told this the last time and yet here I am again with the same problem. I had my brakes done again on Thursday December 30th, 2004. This means that my brakes have been done four times in the past six months since I purchased the vehicle.
- Hemet, CA, USA
At 4345 miles, brake rotors overheating due to non-full-release of calipers causing rotor warp, jerking in steering wheel, damage and overheating of tires, loss of control on wet pavement even at slow speeds, damage to steering components due to shaking caused by warped rotors, blue overheating marks on rotors. I returned the Titan to the dealer at 6:30am., called back at 2:15pm and was told that I would either have to leave the truck at the dealership or pick it up due to non-availability of parts. This was over 2 months back. Still no parts, shake is still consistent when using the brakes at any pressure and speed.
- Chula Vista, CA, USA
Steering wheel vibration when applying the brakes. The faster the traveling speed and the harder the braking action the more severe the vibration was.
- Statesville, NC, USA
2004 Nissan Titan developed brake "judder" at approximately 4000 miles. Dealer replaced pads and resurfaced rotors - problem remains. Nissan design was faulty - need new calipers and/or rotors.
- Tucson, AZ, USA
- Hickory, NC, USA