10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,989 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was driving at about 40 mph with cruise control on, when my passenger and I noticed extreme vibrations and noises with. Began slowing to turn into a gas station just ahead when the clunking became so violent the front of the vehicle was bouncing. As I turned into the gas station, there was a loud bang, smoke billowed from the hood, and the engine stalled leaving me with no power steering. I turned as hard as I could to avoid gas pumps and people fueling their cars, and ended up running up a curb with no power to steer away. No warning lights came on until I came to a stop. Smoke and oil continued running from the front of my truck for several minutes. I feel fortunate to have walked away from such a violent breakdown. I am told the truck needs a new engine and transmission resulting from a broken crankshaft, and have been refused any warranty or good will assistance. I was given a quote for $37,000. Thought it was a joke, but then again this whole experience has been hard to accept as reality.
- Bayfield, WI, USA
On 05-01-2020 I was driving back home on I-59 North and I lost the power steering, alternator and A/C. I continue driving because I still have mechanical steering control I get home and I noted the serpentine belt and the belt tensiometer was broken, I ordered and changed after repaired I was driving to work on 05-07-2020 and I notice the car is not working good, I check and 1 of the bolts from the steering pump adapter was broken, I take to the dealer and after a week and be talking with Nissan case number 40163453, with the car inside of the warranty they say the bolt is a hardware and is not cover by the warranty, also the dealer say is going to be expensive repair because they have to remove the radiator, I choose to do the repair by myself, I'm an aircraft inspector with 39 years' experience repairing airplanes. I fix in the best way I know, but this situation can cause a accident see attach pictures, also the adapter pump holes are little big of the diameter of the bolts with the vibration of the engine (diesel) can cause this bolts to be loose.
- Porter, TX, USA
At 70K miles the bolts holding the power steering pump bracket to the block either sheared off or fell out on December 15, 2019. This lead to pump falling off and ripping belt apart. Belt is currently wedged in ac compressor pulley. Same issue addressed one year earlier, where one bolt was replaced under warranty.
- Elizabeth City, NC, USA
While driving down the road, I lost all power steering in my Titan xd. After pulling over and looking under the hood the serp belt was shredded and all tangled up. After further investigation, the 3 bolts that hold the power steering pump bracket to the engine had all broken off. There were multiple other reports of this issue on the Titan xd forum. Nissan did not want to take care of the issue even though I felt this was a large safety hazard loosing power steering while driving. This truck is very hard to steer with no assist.
- Kanawha, IA, USA
On Oct 7 2016 I was driving up a winding mountain canyon road at about 45 to to 50 mph I was on an inside turn when all of a sudden the truck just jumped into the oncoming traffic lane, I was able to get it under control and pulled off onto the side of the road, luckily no one was coming the other way at that time, or there would have been an accident as it jumped 3 or 4 feet into the oncoming lane. I visually inspected under what I could see of the steering and suspension saw nothing and was able to drive slowly to the nearest town but the steering was really sloppy so had it towed from there to a Nissan dealer, filed a complaint with Nissan Consumer Affairs, case #28569379. They sent engineers from the manufacturing plant then I never heard from them again.the mechanic at the dealership told me the pittman arm had come loose from the center link and they fixed it to my satisfaction but I dont believe Nissan is giving the matter the attention it deserves as my experience could easily have ended in an injury/death type of accident, had traffic been coming the other way or had I been on an outside turn there would have been a crash or possibly a long fall to the stream bed below. All the repair info can be obtained from Nissan of reno, Nevada, and once more there is a Consumer Affairs case #28569379
- Sparks, NV, USA
Bad transmission, slipping and erratic shift, at dealership 30 days still no answer about fixing it. Power steering too hard and makes noise when turning turbo is making noise. This is diesel engine with diesel exhaust fluid, not working properly, doesn't burn any def, it is requirement on all diesel engines to have this exhaust cleaner.
- Muskego, WI, USA
The vehicle is pulling to the right always dealer cant fix it,
- Boca Raton, FL, USA
- Freeman, SD, USA