10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 11,430 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The problem I am writing about concerns this vehicle and recall #PC773 EGI HARNESS. Reference must also be made to Nissan #NTB20-89 dated December 8, 2020. I purchased this vehicle from Bates Nissan (5501 East Central Texas Expressway, Killeen TX 76543, 254-781-3837) on February 18, 2021 used with 5448 miles. I was told that it had been owned by an employee at the dealership. It is my understanding, as described in NTB20-89, that a Nissan initiated "stop sale" was put into effect in December of 2020. However, Bates Nissan failed to complete this recall prior to selling it to me and did not inform me that there was an open recall on this vehicle. On July 22, 2022 I had a Nissan dealer (LeBrun Nissan, 396 Grant Ave, Auburn NY 13021, 315-253-7700) attempt to perform this recall. The technician did not find any evidence of visible damage on or near the transmission power wires OEM splice, however step 25's "continuity test" of the transmission power wire failed. I am a highly skilled engineer and have reviewed NTB20-89, and find that the transmission power wire continuity test to battery ground is flawed for the following reasons. 1) The process does not isolate (disconnect all ends) the transmission power wire. Therefore, it quite likely that some DVOM's will show continuity to battery ground causing a false positive. 2) Since the recall is to determine if this wires insulation has failed, a continuity test is not appropriate since it cannot measure the integrity of the wire insulation. Therefore, this test could also test as a false negative and allow vehicles to return to service with insulation that is still compromised/weak. Instead, an insulation dielectric test should be performed on this wire. Issue #2 is concerning, since vehicle safety may be at risk and is the primary reason I am informing NHTSA. My hope is that NHTSA has technical people that can review NTB20-89 and discuss with Nissan. I have no confidence that Nissan can fix this issue.
- Skaneateles, NY, USA
I the last 6 months the truck has the TCM replaced after leaving me stranded on the side of the road. prior to completely going out the two dealers that looked at the truck said there was nothing wrong. the truck has had to be towed in three times to clear the transmission because it thinks it in park. This does not include the multilabel times of having to pulling off the road to shut the truck to reset the transmission. The high pressure fuel pump has gone out then five weeks later the low pressure fuel pump went out. Now a week later the IPDM went out.
- Presidio, TX, USA
Gps navigation system map arrow go backwards. Dealer replace new gps system, map errow still go backwards.
- Fort Worth, TX, USA
The dash blinks out and resets when driving, especially when we are charging our phones. We were told by our dealer's service department (after keeping our truck 2 days) that it was our chargers. So we bought new chargers and the problem continued. We bought new phones as well, same issue. They have had our truck 10 days now and we have no answers. The issue occurs when the vehicle is in motion.
- Lumberton, NC, USA
Automatic braking system applied itself on the highway, truck would not move forward, pulled off the side of the road and called road side assistance. Multiple warning signals in the truck.
- Duryea, PA, USA
- Peoria, AZ, USA