10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,156 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Nissan Versa. The contact stated while driving 35 mph and attempting to make a left turn, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the front coil spring was fractured. The vehicle was not repaired. The contact called county line Nissan North (522 winsted rd, torrington, ct 06790, (860) 482-5555) and was informed the contact that the vehicle would not be repaired without charge. The manufacturer was made aware of the failure. The failure mileage was 158,000.
- West Cornwall, CT, USA
The contact owns a 2008 Nissan Versa. Driver side control arm fell out vehicle towed to an independent mechanic for repairs presumably rust/corrosion while pulling out the driveway, the driver side control arm fractured and fell out. Vehicle repaired by an unknown independent mechanic. Manufacturer notified of the failure. Vehicle not diagnosed by the dealer. Approximate failure mileage 160,476.
- American Fork, UT, USA
Takata recall. We have a Nissan Versa 2008 and we received 2 letters about the takata recall. We just moved to New Jersey about 3 months ago. My boyfriend daniil went to the Nissan dealership in Edison and they refused him a rental car because he is not 21 years old. We are 20. I thought that's not possible, it's a big safety issue, they can't just refuse it because we're not 21. What does age have to do with our safety" the following morning, me and my boyfriend drove to the route 33 Nissan in hamilton, NJ. A lady named mckayla did the paperwork for us, everything was set and then she said "oh wait you're not 21 yet, I can't loan you a car." She said to call the service assist line to further assist us. So we called the line, and turns out the guy that we were supposed to talk to doesn't work on the weekends. So if the airbags would've went off during the weekend and we died, then what? I called mckayla on Monday and she told us if we could find a company that would rent us the car, Nissan would pay for it. So I called hertz in New York since their legal age to rent a car is 18, and they agreed to rent us a car but Nissan refused to pay for it since it was out of state. If Nissan screwed up with these recalls, they need to take responsibility for their actions and pay the necessary for the inconvenience. We went back to the route 33 Nissan dealership and went to the supervisor's office to speak to him. He said there's nothing he can do for us because we're not 21. Last time I checked, you didn't have to be 21 to own a Nissan. Last time I checked, there was nowhere in the paperwork when buying a Nissan that states: "in the case of a recall, if you're not 21 and over you will be leased a loaner car till we fix your car" so then why is this such an issue" I'm so scared that on our way to work or on our way home the air bags will go off and we will die.
- Hamilton, NJ, USA
I have had 3 recalls on my Nissan since 2015. It has been 2 years and all 3 are still unresolved. When contacting Nissan, the response is - to await the invitation to the dealership. Driving this vehicle is unsafe and yet I have to risk my well-being every day to get around.
- Chadds Ford, PA, USA
2008 Nissan Versa. Consumer writes in regards to front coil spring and struts damages due to corrosion. Consumer seeks reimbursement for front coil springs recall repairs. The consumer stated the coil springs were on recall, but the parts were unavailable. Both of the front coil springs and struts broke due to corrosion. The consumer had the vehicle repaired at a local repair shop. Since the parts used to repair the vehicle were not replaced with Nissan parts, the recall could not be closed. Therefore, the consumer could not be reimbursed. The manufacturer suggested having the parts replaced with Nissan parts. Doing this, the consumer would have to incur the expenses of the struts being replaced since, they need to be replaced in order to replace the springs. Updated 08/23/2017
- Weare, NH, USA
The lower front control arm on the driver's side which holds the front wheel on the frame broke in the middle of the part letting the front wheel loose from the car. A small portion of metal that did not break held the tire on. The vehicle was stopped before an accident happened. The person driving was on a main road in a major U.S., city. The front tire had rubbed against the front plastic bumper and actually pealed some of it off. The lower control arm has been replaced on this vehicle and is in my possession. The replacement was done by a mechanic. The mechanic claims it is a Nissan part.
- Omaha, NE, USA
The contact owns a 2008 Nissan Versa. The contact stated that the rear coil springs fractured, while driving out of the driveway. The vehicle was taken to the dealer but was not repaired or diagnosed. The manufacturer was made aware of the failure. The failure mileage was 144,766. Updated 01/06/17 updated 7/12/18
- Cooperstown, NY, USA
Regarding recall: NHTSA 15V-573 for front coil springs. I received notice that my vehicle is covered under this recall for front coil springs. However, prior to the recall going into effect, I had already had my coil springs replaced on this vehicle due to them cracking. I have contacted Nissan for reimbursement of the cost of the work I already paid for to replace the springs. Total cost to me was $635.68 from my local mechanic, bruces automotive in East Aurora, NY. I submitted a statement from bruces that indicates the coil springs were replaced and paid for by me (attached). I submitted this information to Nissan, they informed me that I need to take my vehicle to a Nissan dealer to have them replace the coil springs. When I told them that this does not make any sense because the original factor springs have already been replaced and that Nissan is no longer responsible for the springs in my Versa, they told me I needed to do it anyway. To me, this is a waste of my time. I simply want them to reimburse me the $635 I already spent prior to the recall to have the springs replaced. If the springs in my car brake again, this is my responsibility, not Nissan. I only want to get reimbursed the money I already spent.
- East Aurora, NY, USA
All the airbags not working as indicated lights flashing! recall states passenger airbag could explode causing metal fragments resulting in injury even death. Was informed by Nissan san francisco dealer that there is no fix for the airbag problem yet and they're not responsible for my anything to do with airbags not engaged except for the recall and that there is no fix for currently for the safety recall. In addition, when buying new tire sand getting a wheel alignment, I've been informed that all 4 of my struts are bent and suspension is off as a result.
- San Francisco, CA, USA
On 6/10/16 I was driving on the highway via my 2008 Nissan Versa when a loud noise occurred, unable to drive, both front tires blew out. Car was shaking a bit uncontrollable. I contacted aaa, technician said both front tires blew out due to failure of spring coils and I could have been killed or killed someone due to this issue on the highway. Dealer replaced front spring coils due to recall, but said I needed to buy two new tires and to put into Nissan a reimbursement claim for the tires. I filed the claim with Nissan on 6/17/16, to date no response and it is 7/5/16 - no phone calls, no response from Nissan. My two tires were damaged and destroyed by Nissan's failure/defective equipment. I had to pay approx $300 for two new tires. I have contacted my credit card company to dispute the transaction as I acted in good faith - Nissan does not act in good faith not as of 7/5/16. This is a major safety hazard - I could have been killed or caused an accident due to Nissan's failure - more should be done if tires are punctured like that - I did not create or cause this, Nissan did - be responsible Nissan!!
- Hull, MA, USA
The contact owns a 2008 Nissan Versa. While having the vehicle reparied according to NHTSA campaign number: 15V573000 (suspension), the contact was informed that the rear coil springs fractured and needed to be replaced. As a result of the rear coil spring fracture, the vehicle failed state inspection. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
- Laconia, NH, USA
The contact owns a 2008 Nissan Versa. While the vehicle was being reversed at a low speed, the front passenger side shook and fell to the ground. The contact observed that the front passenger side coil springs fractured. The vehicle was towed to a local fuel station where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 15V573000 (suspension). The failure mileage was approximately 106,000. The VIN was unavailable.
- Methuen, MA, USA
Coil recall I verified that my Versa is included in the recall nationwide Nissan in lutherville, md 410 252-8000 schedules me for an appointment to replace the springs, then, when I call to confirm the appointment, they deny I have an appointment. They are not servicing the recall. Please help
- Baltimore, MD, USA
Exhaust system has been diagnosed with 2 separate failures requiring a weld job in order to repair. I have completed one at the cost of $200 and the second weld estimate is priced at $200. Both instances came on suddenly and without other warning. Exhaust smell occurs when car first starts and disapates after driving several miles. Each occurred at separate times. Both front ball joints have been noted by my mechanic as being looser and indicates needing replacement in the near future in order to avoid potentially fatal collision or significant additional damage to transmission, steering, etc., systems.
- Palatine, IL, USA
The contact owns a 2008 Nissan Versa. The contact stated that while driving at 50 mph, the coil spring detached in the middle of the highway. The vehicle was towed to the dealer where the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 49,000.
- Bronx, NY, USA
The contact owns a 2008 Nissan Versa. While driving approximately 40 mph, there was an abnormal noise coming from the front driver side of the vehicle. The abnormal noise recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V573000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Essex, MA, USA
Total failure of passenger side ball joint w/ separation of cv axel from transaxel resulting in wheel coming off the car. Occured during a low speed left hand turn on city street after stopping for traffic light. Passenger and driver side lower control arms replaced, driver's side as a precautionay measure. Related to NHTSA recall 15V-573 underbody corrosion.
- Glen Burnie, MD, USA
The contact owns a 2008 Nissan Versa. While traveling 20 mph, the front tires performed roughly. It was diagnosed that the suspension was failing, but was not an immediate safety hazard. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
- Gainesville, FL, USA
Broken left front coil spring. Shop found it during routine maintenance and was told this could have caused serious damage if unnoticed.
- Westbrook, ME, USA
- Kinnelon, NJ, USA