10.0

really awful
Crashes / Fires:
18 / 2
Injuries / Deaths:
11 / 0
Average Mileage:
23,869 miles

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« Read the previous 20 complaints

problem #155

May 212018

Versa

  • 42,757 miles
The contact owns a 2009 Nissan Versa. The contact stated that the air bag warning indicator illuminated after the vehicle was serviced per an unknown recall campaign at baytown Nissan (5445 I-10 East, baytown, tx 77521, (281) 394-1995). The contact was concerned for his safety and took the vehicle back to the dealer. The vehicle was not diagnosed or repair due to the diagnostic and repair fees. The manufacturer was notified of the failure and did not assist. The recall information was unavailable. The approximate failure mileage was 42,757.

- Baytown, TX, USA

problem #154

Apr 192018

Versa

  • 137,324 miles
Takata recall ~ I traded this car in for a newer one. Because of this recall, no fix existing, not knowing when a fix might come in, I had to take a $500 loss. Will I get reimbursed for this? thanks

- Gibbsboro, NJ, USA

problem #153

May 042018

Versa

  • miles
Between notice for the passenger side air bag recall and then the recall for the driver's side air bag, this process has been unreasonably long and required far too much effort on my part to resolve. At every step this has required far too much of my personal attention and time. The only way I've been able to make this recall process work for me is by setting up a google alert about Nissan recalls to remind me to call them periodically. Otherwise they would never inform me about any developments with this recall. When I finally called them again they required far too much information from me just to give me information about the recall. It's like they just want to put so many roadblocks on this process to make sure that most people just give up and drive unsafe cars instead of getting them fixed. And that's at each step. I give all this information when I talk to one person then I talk to someone else and have to give them the same information and then the next and so on. I can't believe how much time this process wastes. And finally the dealership is ready to replace the driver side air bag. I should be grateful and happy that the process is finally over but they tell me that they've had the parts since February and ask what my problem is getting this fixed. February. They didn't send me any notice about this and the recall hasn't been updated to show that parts are available, and it's my fault somehow? Nissan has to be held to account for this inefficient and wasteful process. I don't imagine most people would stick through this process the way I have and that most people would end up simply not getting their car's fixed. There will only be more and more casualties if Nissan isn't forced to make their recall process reasonable and sane.

- Los Angeles, CA, USA

problem #152

Apr 012015

Versa

  • miles
Takata recall. Drivers air bag has still not been replaced. Nissan advises that the replacement bags are not available. This recall has been in effect since 2015 ans still no action by Nissan.

- Sausalito, CA, USA

problem #151

Feb 012018

Versa

  • miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact stated that the vehicle was taken to the dealer (banister Nissan of chesapeake, 930 N battlefield blvd, chesapeake, va 23320, (757) 217-9022) to be serviced per NHTSA campaign number: 17V449000 (air bags). After the recall repairs, the air bag warning indicator illuminated intermittently. The air bag indicator did not illuminate prior to the recall repair. The dealer provided a loaner vehicle for several months because the part was not available. The vehicle was taken back to the dealer for further diagnostic testing. The manufacturer was notified that the recall repair failed to provide a remedy and provided no solution other than having the dealer repair the vehicle. The failure mileage was not available.

- Chesapeake, VA, USA

problem #150

Mar 192018

Versa 4-cyl

  • miles
Nissan Versa. Consumer writes in regards to airbag safety recall. The consumer stated the front becomes unattached and drags the ground.

- Greenfield Center, NY, USA

problem #149

Nov 202017

Versa

  • miles
Takata recall for the last 5 months my passenger airbag light is on and my seat belt on driver side keeps on flashing even though seatbelt is buckled in correctly also my tire light keeps flashing often

- Whittier, CA, USA

problem #148

Mar 192018

Versa

  • miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 18V044000 (air bags); however, the contact was unable to get the remedy completed because the dealer was unable to accommodate the contact's schedule. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rockaway Nissan (600 burnside ave, inwood, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Rockaway Beach, NY, USA

problem #147

Mar 262018

Versa 4-cyl

  • miles
I have been waiting for an airbag replacement in driver's side of my Nissan Versa 2009 hatchback. It is taking too long and it is very dangerous. My daughter drives this car and I don't want her to get hurt in any way for form. Please contact me asap to get this done please. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mahopac, NY, USA

problem #146

Aug 012017

Versa

  • miles
"takata recall" air bag light is flashing my VIN number says I have 3 recalls but the website I went to says I don't qualify to get it looked at I have received noticed that there is a recall on my car I will not jeperdize my family for something that you can fix

- Pullman, WA, USA

problem #145

Jan 092018

Versa

  • 88,000 miles
TL-contact owns a 2009 Nissan Versa hatchback ---- receieved recall letter from Nissan ---- Nissan stated airbag parts are not available -- associated with this VIN Jul 17,2017 manufacturer recall numberpm685 NHTSA recall number17V-449 recall statusrecall incomplete summarycontinued exposure to areas with high levels of absolute humidity my cause the front driver air bag inflator housing to rupture and deploy abnormally. Safety riskif the driver air bag inflator ruptures, it may result in metal fragments striking the vehicle occupants causing serious injury or death. Remedyparts availability is currently under study. However, the remedy will be to replace the driver air bag inflator with a new one manufactured by a different supplier, at no cost to owners for parts or labor. Manufacturer's notesplease contact Nissan Consumer Affairs at (800) Nissan-1 (or 800-647-7261) for additional questions. Monday - Friday 7:00am to 7:00pm cst NHTSA. May 23,2016 manufacturer recall numberpm657 NHTSA recall number16V-349 recall statusrecall incomplete summarycontinued exposure to areas with high levels of absolute humidity may cause the front passenger air bag inflator housing to rupture and deploy abnormally. Safety riskif the passenger air bag inflator ruptures, it may result in metal fragments striking the vehicle occupants causing serious injury or death. Remedy Nissan is currently awaiting parts to remedy the affected vehicles. Nissan will send you a second letter, when parts are available, asking you to bring your vehicle to a Nissan dealer for the remedy at that time. Once you receive and invitation to repair letter, please contact your Nissan dealer to schedule an appointment. In the meantime, do not allow passengers to ride in the passenger seat. If you remain concerned about the air bag inflator in your vehicle, please

- San Antonio, TX, USA

problem #144

Jan 112018

Versa

  • miles
I got a recall notice from you and I have attempted to call several Nissan dealerships and they state that they do not have the parts until sping and they do not have any loner cars to give out and do not know when they will have more loaner cars. Now my airbag light just went on and will not turn off. It seems to be a problem with the airbags. Its really dangerous yet, these dealerships do not take this serious.

- Palm Beach Gardens, FL, USA

problem #143

Dec 082017

Versa

  • miles
Takata recall

- El Cajon, CA, USA

problem #142

Jan 102016

Versa

  • 26,000 miles
Takata recall. The contact owns a 2009 Nissan Versa. When the vehicle was started, the air bag indicator illuminated and flashed on the instrument panel. The failure recurred several times. The vehicle was taken to Nissan of melbourne (440 S harbor city blvd, melbourne, fl 32901) where the technician recommended a diagnostic test. The test was not performed. The manufacturer was made aware of the failure and did not assist. Additionally, the contact received notification of NHTSA campaign numbers: 17V449000 (air bags) and 17V028000 (air bags). The failure mileage was approximately 26,000. Parts distribution disconnect.

- Melbourne, PA, USA

problem #141

Jan 032018

Versa

  • miles
"takata recall" on October 21, 2017 we took our 2009 Nissan Versa into the Nissan dealership in abilene Texas after scheduling the recall replacement of both airbags. Upon picking up the vehicle the same day we were told only the passenger side airbag was replaced because they did not have the driver's side airbag. I was told by the service advisor that due to takata going out of business the replacement airbag was not available and could take several months before becoming available. I asked about loaner vehicle at that time and she indicated their dealership was not providing loaners due to low inventory. She gave me Nissan 800# and told me they would set-up a rental from enterprise. However, the vehicle was being used by our 20 year old son who is a student at a university in town. She said he couldn't obtain a vehicle until he was 21. A few day later I called Nissan Consumer Affairs and was told to call back after our son turned 21. On 1/2/18 called nca back, they told me a "regional specialist" would call on 1/3. at 4:58 cst on 1/3/18 I received the call back, but it was someone calling on behalf of the reg.spclst. Essentially telling us the abilene dealership had no loaners, and that the enterprise the dealership used had no vehicles either. She stated they should be getting the replacement parts "asap" but would give me no timeframe. So I asked her if my son had to risk his life by continuing to drive the vehicle for an unspecified time period until then, she would not respond to that question. As a parent with a son who is about to graduate from college and begin his life independently how am I supposed to accept this outcome. Nissan says they have had no problems with the driver's side airbag, but is a young life worth the risk? apparently it is to Nissan.

- Webb City, MO, USA

problem #140

Jul 172017

Versa

  • 0 miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign number: 17V449000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: Faulkner Nissan jenkintown, 900 old york rd, jenkintown, pa, 215-887-8870, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bryn Athyn, PA, USA

problem #139

Dec 122017

Versa

  • miles
Takata recall - both drivers side and passengers side of my vehicle have been recalled. When I called the dealership closest to me, they told me to come in to get my airbags replaced. When I went in, they told me that the driver's side airbag would not be ready and that they would get in contact with me that day to set up my rental vehicle while I waited for the airbags to be available. After calling again, I have heard nothing from them for 2 weeks.

- Austin, TX, USA

problem #138

Jun 252017

Versa

  • miles
Takata recall : air bag not functioning properly possible alarm system manulfunction

- Hillsboro, OR, USA

problem #137

Dec 182017

Versa

  • miles
There is a recall on my vehicle's airbag on the driver's side but parts are not available to fix the problem until spring. This makes me feel very unsafe driving my vehicle until then. What happens if I get in an accident before a free repair is made available to me?

- Oostburg, WI, USA

problem #136

May 232016

Versa

  • miles
Takata recall. The contact owns a 2009 Nissan Versa. The contact received notification of NHTSA campaign numbers: 17V449000 and 16V349000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Nissan of sacramento at (916) 288-8775 (2820 auburn blvd, sacramento, ca 95821) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and confirmed that the parts were to become available in spring of 2018. The contact was advised to call a local dealer for a rental. The contact had not experienced a failure. Parts distribution disconnect.

- Sacramento, CA, USA

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