2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,000 miles

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problem #1

Jul 262016

Versa

  • 61,000 miles
Nissan issued a recall NHTSA recall 16V-349 received by me 7/26/16 wherein they stated that "the front passenger air bag inflator housing could rupture and deploy abnormally resulting in metal fragments striking the vehicle occupants causing serious injury or death." Nissan further advised "do not allow passengers to ride in the passenger seat", which has caused a lengthy undue hardship on Versa owners. When I called on 8/24/16, diana informed me the part would be in by the end of September or beginning of October. That did not happen. I then called again on 10/28/16, when melodie informed me that the parts would not be in until January 2017. My request for a Nissan rental was refused, which was not right considering the inconvenience I have experienced, not using my car to its fullest capacity and always with the fear of flying fragments should the housing rupture. My call to sheila in the Consumer Affairs dept. On 11/19/16 yielded the exact result as before- the parts would not be in until January 2016. Nissan needs to complete the necessary repairs as soon as possible or provide the affected owners with car rentals. It is long overdue.

- Southwest Ranches, FL, USA