I bought this 2013 Nissan Versa in 2013 brand new. A few years later, the car was rear ended and needed some bumper repair. The body shop repairman told me that this car was damaged in the front and rear of it earlier. I bought it new and did not have any accident before this. He said that the car may have fell off a truck when it was being delivered. If that was the case, I would have chosen another car if I knew that. I estimated I would get 150,000 miles out of this car. At the 84000 mile mark, the steering wheel column broke and needed replacement which would cost $6883 to replace according to the Nissan dealer. This would be somewhat more than the car was worth and I could not afford to fix it anyway. I will have to scrap it unless I get help from Nissan or the automotive group I bought it from. I researched how a steering wheel column could break and it said it would have to be in a head on collision. Maybe it started with falling off a truck and got worse until it broke.
I already communicated with Nissan and they will not help me. When I spoke to them, I meant to ask them if there is any record of the car being damaged before I took possession of it. So I left a message later that day and asked but I have not heard from them yet. The Nissan dealer I bought it from went out of business but they were part of an automotive network that sells different makes. They gave me a lifetime warranty on engine and drive train when I bought it, but I do not believe that would include the steering column. I have just written to the automotive group here in St. Louis, MO and see what they can do. Since I have not completed this part, I won't mention their name. Regardless, I have been cheated by Nissan, the dealer or both. No matter what happens, I will not buy another Nissan.
I bought this 2013 Nissan Versa in 2013 brand new. A few years later, the car was rear ended and needed some bumper repair. The body shop repairman told me that this car was damaged in the front and rear of it earlier. I bought it new and did not have any accident before this. He said that the car may have fell off a truck when it was being delivered. If that was the case, I would have chosen another car if I knew that. I estimated I would get 150,000 miles out of this car. At the 84000 mile mark, the steering wheel column broke and needed replacement which would cost $6883 to replace according to the Nissan dealer. This would be somewhat more than the car was worth and I could not afford to fix it anyway. I will have to scrap it unless I get help from Nissan or the automotive group I bought it from. I researched how a steering wheel column could break and it said it would have to be in a head on collision. Maybe it started with falling off a truck and got worse until it broke.
I already communicated with Nissan and they will not help me. When I spoke to them, I meant to ask them if there is any record of the car being damaged before I took possession of it. So I left a message later that day and asked but I have not heard from them yet. The Nissan dealer I bought it from went out of business but they were part of an automotive network that sells different makes. They gave me a lifetime warranty on engine and drive train when I bought it, but I do not believe that would include the steering column. I have just written to the automotive group here in St. Louis, MO and see what they can do. Since I have not completed this part, I won't mention their name. Regardless, I have been cheated by Nissan, the dealer or both. No matter what happens, I will not buy another Nissan.
- bernard1991, Saint Ann, US