10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
1,300 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Feb 182016

Versa

  • Automatic transmission
  • 1,300 miles

I bought this car brand new on 2/6/16. By 2/15 I notice a slight smell of mildew. On 2/18 I had to go to the doctor because I was sneezing, coughing and nasal congestion. By 2/22 my car smelled so bad the people at work could smell the mold on me. I took it by the Nissan dealer in Morrow, GA. The service lady, Teri, said she could smell the mold on me when I walked up. Teri, called corporate and told them I sick it was making me. I had to drive the car home that night and bring it back in the morning when corporate would be there. I called Teri, 2/23 to see if they could tow it since it was so strong. She called me back and asked me to drive it one more time. I drove it there. They replaced the carpet and had me come and get it Tues, 3/1. The car was so strong of a perfume smell. I live about 30 minutes from that dealer. By the time I got home, I reeked of mold. I took it last night to Nissan Union City, where I purchased it. The sales manager, Antonio, said I can trade it in and then my payments would go up. He knows I contacted corporate and he said we want you too. He then took the car to service department.

Today I get a call from Nissan Service, Casey, who says my car will be ready at 3:30 today. We are detailing it and will get the smell out as much as we can. They can't find a leak. I believe the dealership left the windows opened during the rain and tried to cover it up.

I just want a different car. I have had to go to the pulmonary doctor and the ear nose and throat because it is that bad. Even the tow truck driver wouldn't get in the car.

- Jana O., Locust Grove, GA, US