8.4
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,941 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The fan belt and tensioner were replaced three times in the last two years and need to be replaced again. The belt continued to make chirping noises therefore it was replaced again.
- Trenton, NJ, USA
The transmission and belt tensioner failed, the axle had broken, the horn, wipers, and cruise control failed. The A/C had gone out along with the condenser. There was fluid leakage in the power steering rack & pinion, the vehicle had gone dead. As a result the computer was replaced. The consumer requested to be reimbursed for the repair costs. Scc
- Sun Prairie, WI, USA
Serpentine belt tensioner bolt sheared off, resulting in loss of power steering/ engine cooling/ and alternator function. Very difficult to repair as to limited engine compartment clearance.
- South Wales, NY, USA
The original serpentine belt shredded at 18,000 miles on 1/1/1999. The replacement serpentine belt shredded 6,000 miles later on 11/23/1999. The tensioner and belt were replaced and the belt shredded again 12,000 miles later on 4/14/2001.
- Buffalo Grove, IL, USA
Vehicle lost power & loud sounds started coming from under vehicle. The ding noise from inside kept ringing although vehcle was shut off. Battery had to be disconnected. Dealer said that they had to work on the serpentine belt before they could determine anything else was wrong. Bu tit had to be done at consumer's cost. Warranty didn't cover this component.
- Tucson, AZ, USA
While stopped at stop sign, driver heard loud pop. Driver pulled forward but unable to steer vehicle. Bolt holding serpentine belt tensioner sheared off, dropping tensioner into engine compartment. Vehicle towed to service station for repair. Additional damage to flywheel discovered due to tensioner falling into moving engine parts. Noted this problem in other NHTSA complaint reports on web. Fortunately car was stopped at time of incident. Bolts should not shear like this.
- Poway, CA, USA
While pulling into a shoppiing center sepentine belt tensioner that bolts into the engine broke and fell off. Van was towed to dealership and corrected at owner's expense.
- Zainesville, OH, USA
I have two pages of detailed accounts of my serptine belt being shredded and breaking and tensioners going bad on my 96 Plymouth Grand Voyager. Please email or call me and I will be more than happy to provide you a mailed or faxed copy of all accounts, receipts, and details of my numerous visits to local and Plymouth garages trying to fix these problems. I have owned the van for only 9 months but have already spent 2,000 dollars in repairs, towing expenses and parts. Please provide any help possible in this matter. Thank you
- New Cumberland, PA, USA
The drive belt appears to be defective. If this is the case, the power steering could go out. Occasionally, the power steering has locked up on me. The windshield wipers turn on whenever they want to. Several friends said they have the same problem with the Plymouth truck, Voyager or with the Dodge truck, Caravan.
- Austin, TX, USA
Serpentine belt and tensioner failed several times resulting in steering lock up.
- Albany, NY, USA
V-belt broke causing loss of power and drainage of engine fluids.
- Holland, PA, USA
While driving the main belt that runs the alternator/water pump, breaks every two months, dealer replaced the belt and problem still exists.
- Watertown, NY, USA
Vehicle lost all power when the serpentine belt sheared off completely. Vehicle started to smoke in addition, water pump leaking. Power steering pump pulley cracked.
- Frankfort, OH, USA
Serpentine belt shredded due to a mis-aligned pulley.
- Westford, MA, USA
Serpentine belt failed due to incorrct pulley design, causing equipment shutdown, including water pump/alternator/power steering, etc.
- Westford, MA, USA
Belts squeak in cold/damper weather.
- Hemet, CA, USA
- Arlington, VA, USA