I took my 1996 Plymouth Grand Voyager to my mechanic to help me locate a creaking noise in the front of the van. We finally figured out that it was the sway bar. But what we also discovered was the tower mount (that connects the strut to the body frame) was severely rusted. The rest of the body has very little rust. My mechanic contacted several dealerships to find out about a repair kit for this problem, learned that these dealerships are having the same problem with their courtesy vans. Because the tower mount is such an integral part of the working of the vehicle, I feel that this is a safety issue. There should be no way that water can get up and stay in the tower mount and cause the mount to rust out.

- Cannon Fallls, MN, USA

Like sed befor on a few other complants I have a 96 plymounth Grand Voyager SE and my strut towers are rusting out at a fast pase and is very un safe to be driving these vans with this problem... strut tower failur can lead to crash and death if at highway speed buy causing defent roleover this problem shuld be fixed imeadetly by dcx

- Wharton, NJ, USA

During some regular maintenance my repair shop noticed that the strut towers in my 1996 Plymouth Grand Voyager were badly deteriorated and the the struts were in danger of pushing through the top of the tower and consequently the hood. This situation would have rendered the vehicle uncontrollable and presented a dangerous situation if I, or my children, was on the highway. If not hidden under the hood I would have noticed it some time ago, long before the warranty expired. Also this kind of structural failure should not occur in a vehicle this young and is indicative of a design fault. Chrysler has issued a tsb number 23-044-02 acknowledging this problem and has a repair kit for it. Clearly they are aware of the problem and uninterested in helping people with a design flaw that takes many years to develop. They will not help customers who have bought a defective product unless your Agency forces them to address this issue and I urge you to do so.

- Liverpool, NY, USA

Right front suspension strut failure at point of attachment to the body due to corrosion.

- South Euclid, OH, USA

Front suspension noise when going over dips and bumps in road. Suspected worn or defective front struts. Front struts replaced and front end aligned. Problem was not eliminated. Suspect problem with upper and lower control arms or defective or worn coil springs. Vehicle has never been driven in harsh or abusing road conditions.

- College Park, MD, USA