5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,857 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle stalled, when the vehicle made a turn.
- Salinas, CA, USA
The camshaft suffered a spun bearing which resulted in no lubrication being pumped to the rear head. This lack of lubrication resulted in a rear tower failure and the wearing of a hole in the rocker arm. Even at 95000 miles, this seems to be low for the new engines of today and I feel this is premature engine failure caused either by a poor design or a manufacturer's assembly related problem. Because it is out of the warranty period, the dcx customer support is totally non responsive and unhelpful. The NHTSA should look into why there is no recourse for the consumer to address these types of problems with the oems. In fact, the consumer is left without any recourse what so ever. A failure at this mileage which is costing me $4800 because of an initial misdiagnosis by a Dodge dealer in Colorado springs is totally unacceptable.
- North Canton, OH, USA
The bolt holding the idler pulley broke rendering the cooling system, power steering, etc. Useless. Luckily, the vheicle was operating at low speed, and my wife was able to handle the vehicle. This has happened twice, and the van has only 35000 miles!
- Tampa, FL, USA
While driving about 35 mph, vehicle stalled, mechanic found camshaft had broken, no prior warning. The engine had failed and was replaced.
- Hermitage, TN, USA
While driving in a mall parking lot, made a turn and heard a loud bang. Steering wheel locked up. I managed to turn the wheel to avoid hitting a parked car and brought the van to a stock. Inspection found that the retaining bolt holding the belt tensioner pulley had snapped off causing the serpentine belt to come off and resulting in power steering failure. Inspection of the failed bolt by aircraft mechanics revealed that the bolt may have had as many as 5 internal stress cracks. Contacted Chrysler who took care of the repair, immediately. Repairs were made at the dealers the same day. Damaged parts were taken to the dealer service department. I was surprised to find out that this retaining bolt is not rated for high stress. If the breakage had happened at high speed it could have caused a serious accident. Suggest that these bolts be inspected and replaced at around 30,000 miles. Or replaced with a rated bolt. Locked up. Managed to turn the wheel and bring the van to a stop. Found that the bolt that retains the idler pulley and tensioner had snapped off, causing the serpantine belt to come off, resulting in power steering failure. Examination of the snapped bolt by aircraft mechanics indicated 5 possible stress cra
- Chadds Ford, PA, USA
Camshaft cracked.
- Fontana, CA, USA
- Parkersburg, WV, USA