10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 89,988 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Since purchasing this van used last year 2011, my van has a high pitched squealing noise. Dealership (3rd party) stated it was only a wet belt and would stop once the belt dried. This noise never stopped. My teen driver was alone when the belt snapped causing her to loose control of the steering. Seeing other post of similar or worse case scenarios I am looking into further action. Neither the mechanic at the dealership or any other mechanic ever stated to me that this issue is common in this vehicle.
- Alta, IA, USA
Serpentine belt falls off all the time it pulls inward toward the engine slightly any when it gets just a little wet it slips off. The tensioner pulley looks like it needed to be cocked upward just the slightest little bit and then it don't move gates aftermarket product works perfect for all who use it chyrsler should be the ones paying to have this part replaced not us this is way to common of a problem.
- Commerce City , CO, USA
I have problems with my wipers going on and right back off since the month I bought this vehicle in 2000. I cant get it fixed because noone knows why it does it. Just this week I had my fan relay module replaced, only to learn my transmission is now not worknig it stops at 3rd gear only to drop to 1 gear. While trying to get that fixxed they told me my water pump is leaking (which is ok and expected of most vehicles, ) I have had to have my dash light computer reset because all my ac dfrost and wiper lights were blinking continuously. I dont know what to do this is only a 97 model and I havent even made my final payment but now I have all these expensive repairs. I have had I tick in my motor that rattles on acceleratin forever and change my oil every 3 to 4000 miles like I should. I also have the winning in the steering the thump every so often but cant tell where that is coming from not to mention my A/C compressor rattles. My belt on my tensioner pully flu aff about 6 months ago going down the road I had to put a new pukky plus both new belts on. And they squeek like crazy. I dont think these are normal problems can you help it is getting to costly >"????"
- Swansboro, NC, USA
Consumer called complaining about having problem with the dealer, consumer received a recall notice about six months ago, arranged an appointment with the dealer. Has been six months and they don't have the part.
- Jonesboro, AR, USA
While driving vehicle about 50 mph when stopping at a red light, did not find steering or braking power. Dealer was contacted.
- Bloomfield Hill, MI, USA
Consumer was driving approx. 35-40 when he began to feel vibrations in the steering control panel. Consumer has taken vehicle to be repaired 3 times. Finally the dealer told him that there was a bulletin posted for this problem. The bulletin specifies the problem, and the corrective actions to be taken includes the installation of a damper into the steering colmn. The installed damper eliminated some of the vibration, but does satisfy consumer.
- Orlando, FL, USA
- Clearwater, FL, USA