4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,381 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Failed water pump. Replaced water pump and coolant. Engine 3.3L. Mileage 89525.
- Peoria, AZ, USA
I was traveling at about 60 mph on interstate 85 North in atlanta, ga when I heard a loud bumping noise under the vehicle. I looked in the rear view miror and saw somthing rolling on the road. I lost power steering and the vehicle was very difficult to control. I managed to get to safe spot off the road and looking under the hood I discovered my water pump pulley was off and laying on the splash pan. The serpentine belt tensioner pulley had also fallen off and was what I had seen rolling in the road. I had the vehicle towed to a five star Chrysler dealership in stone mountain, ga where the maintenance supervisor said it just wore out and he had seen them fall off in less mileage than mine had. I complained that it was a manufactures defect and should not have just sudenly fallen off with no warning. I was left with no choice but to have it repaired. They charged me just under $400 to replace the water pump and put a new tensioner pulley on it. Towing cost me $85 and a rental vehicle $79. The dealer maintenance supervisor even had the nerve to ask me if I wanted to get a 60000 mile check up while they were working on it. I told him no thanks the vehicle never made it to 60000 miles. I have not complained to Chrysler because I felt I would get the same cold treatment that I got from the dealership in stone mountain where I was stranded over 100 miles away from home. I once thought Chrysler made good quality vehicles but no more.
- Phenix City, AL, USA
Three weeks after purchasing transmission/ transfer case was defective, and the bearing that held the fan belt together fell off. While driving consumer heard an explosion, then lost braking power and steering. Consumer coasted to the side.
- Hurricane, WV, USA
- Sacramento, CA, USA