10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At 600 miles, instrument cluster failed, A/C not working, no reverse. Dealer replaced instrument cluster, could not duplicate the no reverse condition, and replaced the A/C fuse. At 6,363 miles, transmission slipping and scraping noise when turning left in reverse. Dealer could not duplicate. At 7,586 miles, no start condition on numerous occasions, after the dealer had the van for over a week, they finally duplicated the problem and and replaced the starter. At 36,141 miles the serpentine belt broke because of a defective tensioner pulley, dealer replaced the belt and tensioner, supposed goodwill, but we all know about the tsb, and all the other complaints. At 36,741 miles, leaking coolant, dealer replaced the rear head gasket, and did not even check the front head. (now who ever heard of replacing one head gasket on a V-6 motor, I guess Chrysler must think they are superior). At 53,000 complete engine failure, 2 hours away from home, and now waiting to see what the cause is. According to the service manager the motor is knocking and there is a lot of metal in the oil. And I forgot to mention that this vehicle has not even fulfilled the lease term. Nlm
- Lynnwood, WA, USA
- Orangevale, CA, USA