10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,129 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Plymouth Grand Voyager. While driving at various speeds, the horn failed to function and the air bag light remained illuminated. The vehicle was taken to the dealer where the contact was informed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 04V480000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
- Atlanta, GA, USA
The contact owns 1998 Plymouth Grand Voyager. The contact stated the air bag light was illuminated indicating that the air malfunctioned. The contact reviewed NHTSA campaign number 04V480000 (air bag) and notified the manufacturer. The manufacturer stated the VIN was not a part of the recall. The contact was concerned that the air bag could deploy without a warning. The failure mileage was 176,000.
- Chicago , IL, USA
While driving the SRS light appeared on the dashboard and remained on. Consumer was able to maintain control of the vehicle, and drove it home. Contacted the dealer, and was informed that the clock spring needed to be replaced.
- Newark, OH, USA
The airbag light stays on. The cruise control and horn does not work.
- Cleveland, OH, USA
Two weeks ago I noticed my air bag light was staying on. We also found out that the horn and the cruise control stopped working. We have checked all the fuses and found out through the my car stats web site this same problem was part of a recall involving a clock spring problem. Since no dealer in my area will honor this recall it is still broken.
- Bradenton, FL, USA
Horn malfunctioned. Consumer had the vehicle inspected after the air bag light flashed. Consumer was told that the clock spring needed to be replaced. This make, model and year was under a recall for the clock spring, but this vehicle was not included in the recall due to VIN.
- Fort Myers, FL, USA
Clock spring problem: My 1998 Grand Voyager had the same symptoms and problems subject to the recall but the dealer and Chrysler insist my vechicle not covered by recall. I explained that maybe the problem is more widespread than they admitted, as I can see from your site, at least 109 others agree with me.
- Delran , NJ, USA
Cruise control failed about 45 days ago. Air bag light began coming on last week. Air bag light goes on and off, but is on most of the time.
- West Point, NY, USA
ABS light illuminated, and the horn stopped operating. Dealer determined that air bag clock spring had to be replaced.
- Orlando, FL, USA
While traveling on the highway and without prior warning air bag light appeared on the dashboard. Also, there was no horn. Dealer was aware of the problem.
- Vacherie, LA, USA
While driving 60 mph the vehicle was involved in a front end collision. The vehicles air bags did not deploy.
- Spencerport, NY, USA
The brake system was defective, there were burn like smells, and noises, the clock spring was inoperative and caused other problems, and the squeaking serpentine belt had gone bad. Scc
- Montgomery, AL, USA
Early fall service engine soon light on. Dealer charged several hundred dollars to fix. Soon after air bag lite came on while driving but often went off or flickered. Believed it was loose wire or fuse, caused by dealer fixing previous problem. So did not believe it was urgent. However now cruise control does not work either. Became alarmed that problems were connected and air bag may not be functioning, and that this problem may be dangerous. Went to NHTSA site and was shocked to see recall notice posted for air bag lite/no cruise control clock spring problem. I am concerned because my vehicle has more than 70,000 miles on it but it was manufactured in 2/98, within the recall parameters please advise. I will be contacting my dealer as well. Thank you for your oversight of this problem.
- Grosse Pointe Woods, MI, USA
Consumer states cruise control is inoperative due to a defective clockspring.
- Woodbridge, VA, USA
Consumer states horn is inoperative due to a defective clockspring.
- Woodbridge, VA, USA
Consumer states air bag is inoperative due to a defective clockspring.
- Woodbridge, VA, USA
The horn on the van was intermittent from nearly the first use. We rarely use it an did not remember to inquire about it over a period of several years whenever we were at the dealership for service. Finally, one time we asked about it and were told that we had a faulty sop module and that it was likely that the driver-side airbag wouldn't function. We wrote to daimler-Chrysler and they responded that they wouldn't cover the replacement. Seems ludicrous that a safety device on a new vehicle could be rendered useless and the manufacturer wouldn't step-up to replace it.
- Phoenix, AZ, USA
This clockspring assembly failed over a period of time, begining in about 2000 with the cruise control failure. This was followed by the airbag failure, as manifested by the airbag check lamp remaining on. Finally, the horn failed to work. I subsequently replaced the clockspring assembly this month, which repaired all the above problems. I have the defective clockspring, and am willing send it to you for analysis if you so desire.
- Cary, NC, USA
Airbag light has come on, horn stopped working and cruise control was inoperative. Dealer determined clock spring assembly needed to be replaced.
- Wodinville, WA, USA
- Philadelphia, PA, USA