Left side strut tower rusted through on 1999 Plymouth Voyager, I noticed this after we had bought it in 2005 and was told that it would not be covered from Chrysler, found out that I was not the only one this had happened too, Chrysler made the mistake and they should stand behind it, I was getting maintenance when it fell apart, lucky it didn't happen on the highway.

- Sidney, IL, USA

Strut tower corrosion - 1999 Plymouth Grand Voyager. Strut tower was rusted through with 65,000 miles on the odometer, asked dealership to look at it and they refused and referred me to a body shop. I received similar answers from other dealers in the area. Estimated costs for this repair is $1,600. I called Chrysler customer care and the customer care person was very rude and dismissive, and his tone was snide and scathing as I was told that I was over 30K miles out of my warranty and why was I calling their company to get help in these repairs. When I asked for a higher rep I was denied care and again, scathingly was told the problem was not theirs. After looking online I found that this issue was something reported before.

- Zionsville, IN, USA