2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Strut tower corrosion - 1999 Plymouth Grand Voyager. Strut tower was rusted through with 65,000 miles on the odometer, asked dealership to look at it and they refused and referred me to a body shop. I received similar answers from other dealers in the area. Estimated costs for this repair is $1,600. I called Chrysler customer care and the customer care person was very rude and dismissive, and his tone was snide and scathing as I was told that I was over 30K miles out of my warranty and why was I calling their company to get help in these repairs. When I asked for a higher rep I was denied care and again, scathingly was told the problem was not theirs. After looking online I found that this issue was something reported before.
- Zionsville, IN, USA
- Sidney, IL, USA