While making a "U" turn there was a loud crunching noise and the van would not move but the engine was running. After contacting the dealer & having the vehicle towed to the dealer I was told that the axle separated from the differential and had caused extensive damage to the transmission and it would cost $1400 to repair because the warranty was up at 36ooo mi.the next day they told me that Chrysler would pay for everything but $250. I told them that this was not right that this should happen to a van with only 39600 miles on it and that this had to be a defect. They told me that was not the case.

- Miami, FL, USA

While making a "U" turn there was a loud crunching noise and the van would not move but the engine was running. After contacting the dealer & having the vehicle towed to the dealer I was told that the axle separated from the differential and had caused extensive damage to the transmission and it would cost $1400 to repair because the warranty was up at 36ooo mi.the next day they told me that Chrysler would pay for everything but $250. I told them that this was not right that this should happen to a van with only 39600 miles on it and that this had to be a defect. They told me that was not the case.

- Miami, FL, USA

Just a minute or so after entering the mass turnpike, we heard a very loud bang, followed a few seconds later by a similar bang. We knew there were no potholes on the mass turnpike, so after I immediately pulled off to the side of the turnpike, I inspected all four tires, which were fine. I then noted that transmission fluid was pouring onto the surface of the road. The vehicle had to be towed from the highway to the garage. Today I learned that a pin in the differential/ transmission unit had come loose, and that a larger pin therefore fell into the differential / transmission unit, where it was sheared in two and tore the aluminum casing around the differential / transmission unit to shreds. My mechanic said that he has seen at least ten vehicles with similar problems, and the dealership people indicated that this is a well-known problem with Dodge Caravan. If so, why hasn't DaimlerChrysler had to recall these vehicles"?" I feel fortunate only in that it was me rather than one of my teenagers who was driving when this occurred.

- Worcester, MA, USA