10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,636 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Plymouth Neon. While attempting to park, the contact changed gears into reverse and the vehicle shut off. She restarted the vehicle and shifted into park; however, the vehicle continued to accelerate on its own. The brakes failed to work when the pedal was depressed. The contact was able to shift into park, but the vehicle shut off a few minutes later. She waited a while before restarting the vehicle and it returned to normal. She will take the vehicle to the dealer to be diagnosed. The current and failure mileages were 100,000.
- Springfield Garden, NY, USA
Problems wtih vehicle's brakes and gas tank. There were brake problems and the gas tank had fallen out of the vehicle. The service department claimed that nothing was wrong with the vehicle and that it was normal for the engine to race. The fuel pump seal was found leaking.
- New Bedford, MA, USA
Engine oil leaks three set of head gaskets/ transmission slipping rebuilt three times/ powersteering pump replaced 2 times / speed contol doesn't work because clocking spring defective in air bag control/ dealer stated tha manufacture would on pay for parts only and the coustomer would have to pay the labor out of the two plus years that I have owned this car it has been in the shop for at least 6 months
- Vidalia, GA, USA
Consumer was approaching an intersection and applied brakes and vehicle started speeding up. He lost control of vehicle and hit another motorist. Dealership was aware of problem.ak
- Venice, FL, USA
I have taken this car to charlie thomas service dept. Multiple times for repairs on this throttle body that sticks open and accelerates my vehicle to where I have to slam on the brakes. There is a recall for the injection system that causes the throttle body to become "carboned up" but the service dept will not honor this recall. I am also having problems with the brakes and the service dept says this is normal. They are making a very loud squealing noise when I first start driving, yet they charged me to repair the problem and then tell me that it is normal. Who do I contact to see about being reimbursed for those charges. I would like to also report that my car has a water leak that took them almost 2 1/2 weeks to locate and it has ruined my carpet padding. Who do I report this to. The leak was coming from the trunk. I would like to report this service dept to the correct organization about their service. I am quite sure it is not normal to have my accelerator stick while I am driving yet that is what this service dept is saying is normal when the car is cold. Well it happens when the car has warmed up and been driven for awhile. Thank you for reading my complaint and please contact me via email, phone, or mail.
- Houston, TX, USA
When vehicle is in cruise control it will downshift. Vehicle will then accelerate as though it is going into passing gear. This problem happens when on long drives. Contacted dealer, and dealer stated this was normal.
- Parkersburg, WV, USA
While driving 25 mph vehicle accelerated and then hit an embankment, and rolled once upin impact, neither airbag deployed. Consumer was not injured.
- Reisterstown, MD, USA
While driving 25mph another vehicle cut in front, forcing consumer to brake. Once consumer took foot off brake vehicle accelerated, engine revved, and shot across road to left. Consumer wanted to avoid hitting other vehicles, hit embankment, and rolled once. Consumer was not injured.
- Reisterstown, MD, USA
Daughter indicated at time of accident that vehicle would not slow down when brakes were applied. Figured operator error at time however, may have been wrong especially in light of recall information. Note. Weather was fine the day of the accident, no extreme cold. Vehicle was on dirt road, coming down a hill when she allegedly tried to slow vehicle down.
- Rio Rancho, NM, USA
Consumer is having difficulty in scheduling recall (00V-194) appointment with the dealership.
- Wilmette, IL, USA
- Moble, AL, USA