3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Ignition lock cylinder failed. Dealer replacing says that it happens frequently. Put key in lock and key would not turn or steering wheel unlock.
- Chula Vista, CA, USA
Ignition key will not work /twice 2002 and again 2003 both times lock smiths were called to fix and both times told me problem constant with this make and model[ usually pin #3 within ignition lock.
- Dunedin, FL, USA
Ignition lock seized in the locked position and no amount of effort could cause it to move. The manufacturer's roadside assistance number was called and they called a tow truck. We had to have the ignition lock cylinder drilled out because it is only designed to be removed in the run position. The technician at the dealer who fixed it (howard wilson Chrysler/Jeep) said that he frequently has to replace the steering column in these cases but he would not be pinned down on how often it occurs, although he did say it is 2-3 times a month. A local lock smith indicated that Chrysler locks have a reputation for failing in this way. We had to pay $447 for the lock cylinder, lock housing, and labor and the dealer says it is not covered by warrenty because we are over 36,000 miles. We think this is a known problem that Chrysler is covering up rather than issuing a recall.
- Brandon, MS, USA
- Long Beach, CA, USA