10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving at 55 mph consumer noticed smoke through the rear view mirror coming from the rear of vehicle. When this occurred vehicle hesitated to accelerate. Within seconds of the consumer pulling over and existing the vehicle, it exploded. The fire inspector indicated that the cause of the fire was due to a fuel tank leak. The vehicle accelerated from 55 mph to 85 mph on its own.
- Kansas City, KS, USA
Left vehicle in park with air conditioner running, and about 20 minutes later van suddenly took off and hit a house. Shifter was set in park, but indicator set in reverse.
- Spotsylvania, VA, USA
$5,975 - in the last 16 months the 1999 Plymouth Voyager van I purchased at courtesy Chrysler has been in the shop over 18 times, often for the same problems. I have had to buy 6 new times and 3 new batteries. On average, I have added between 3 and 4 quarts of oil every month and new coolant every 3 months (it over heats a lot). I have suffered verbal and mental abuse from the personnel at courtesy Chrysler to the point where I had to jump out of my moving van as my personal service advisor was berating me and told me that there was nothing wrong with my van, the brakes, the engine, etc., during a test drive. When I opened the door to jump out he stepped on the brakes...and they did not work! mind you, they had my vehicle in their shop for the last two days to repair the brakes and my personal service advisor kept saying that the van was fine! after giving me a brand new 2002 Chrysler minivan, they said that my van would be ready the next afternoon for pick-up and if there were any problems, they would contact me.
- Tampa, FL, USA
Vehicle in reverse gear with foot on the brake when it suddenly accelerated backwards. Vehicle was stopped by two chain link fences. Dealer was notified and couldn't find cause.
- Hemet, CA, USA
I heard on the news that failure of the airbag/horn/cruise control mechanism has been reported on this vehicle and that no recall had yet been determined. I experienced the same failure. To date, only the horn has been repaired but the dealership inform
- Chester, NY, USA
Consumer was pulling in a parking space and the vechicle started smoking from the exhaust system. While in the process of backing out of, car accelerated and went into a daycare brick wall.
- Reynoldsburg, OH, USA
Vehicle experienced sudden acceleration resulting in vehicle collision.
- Glendale, CA, USA
- Sykesville, MD, USA