10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Complaint received via E-mail. I have a serious concern regarding a rusted cover housing on suspension springs on the front, drivers side of my 1999 Plymouth Voyager van. I would not have been aware of this defect if I had not had my motor power washed recently. The man that cleaned it pointed out this seriously rusted cover above the suspension, and told me it could collapse, causing the entire suspension to project up and through the windshield, and cause a serious accident. This was common on Plymouth Voyager. I also inquired at a body shop, and was given the same information, and a shown a picture of a car they were presently working on which happened to be the exact same 1999 Plymouth Voyager as mine! dealer said that this was common on this vehicle model. I went to the dealership, and they told me to contact Chrysler corporation by calling their 800 number. Upon calling T customer service I was informed they would make a note of my concern but there was nothing they could do. Consumer believed this was a serious safety factor that should be taken care sooner rather than later, before a life threatening accident would occur.
- Aurora, IL, USA
Consumer called complaining about having problems with his clock spring on his vehicle which affects the horn, air bags and cruise control. Dealer was contacted and stated that that does not have a warranty and there is no recall on his vehicle model or year.
- Tampa, FL, USA
- Warren, PA, USA