2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 60,986 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Chrysler Voyager. While driving in excessive rainy conditions, he noticed that the battery light appeared on the dashboard and the vehicle no longer had power steering. There were no prior warnings and the current and failure mileages were 89000. Updated 12/07/09 the serpentine belt was replaced. Updated 12/09/09
- Plainville, CT, USA
Serpentine belt comes off while driving in or after a rain or after snow melts, wet road conditions. This belt controls the power steering and is almost impossible to steer, except straight. The females in my family can not control this vehicle.
- Fairview Heights, IL, USA
Serpentine belt repeatedly comes off. Replacing idler pulley, tensioner pulley, and belt remedies the situation for 6 months or so. The problem is so prominent in other vehicles with the same engine that gates and Goodyear sell a kit that will permanently fix Chrysler's goof up. Failure results in loss of power steering and loss of battery charging. Vehicle continues to run until the battery dies.
- Watkinsville, GA, USA
The contact owns a 2000 Plymouth Voyager. When the roads were wet and the contract drove through standing water the serpentine belt would slip off the vehicle. The failure mileage was 39876. The vehicle was towed to a dealer four times, and the dealer replaced the belt. However, he could not diagnose the cause. The current mileage was 78904.
- Storrs, CT, USA
Failure of idler pulley on motor causing major repairs, destroying new timing belt, tensioner pulley damage to transmission, spark plugs and other damage and a $500 towing bill across state. Van is still in shop after 2 weeks and mechanic says new part looks different as if old design was bad and changed and to contact area rep. And file complaints.
- Phoenix, AZ, USA
: the contact stated while driving through a residential area in rainy weather, there was a loss of steering without warning. The vehicle was pulled over and inspected. There was extreme heat present under the hood area. It was towed to an independent repair shop for further inspection. The mechanic determined the serpentine belt disengaged and contributed to the steering problem. The mechanic reinstalled the serpentine belt. The manufacturer was alerted.
- Dayton, OH, USA
While driving over water the water splashed under the hood, and the serpentine belt came off. This occurred on two occasions. Vehicle lost power steering, and had to be towed to the dealer.
- Sacramento, CA, USA
While driving at 45 mph, the steering wheel began to get stiff. The vehicle had to be towed. Tsb#090600. During heavy rain, the consumer lost the ability to steer and applied the brakes to avoid a collision. When the consumer checked under the hood, he saw that the serpentine belt had come completely off. The dealer told the consumer that this was a common problem due to the manufacturer removing the shield that would have prevented the incident.
- Worcester, NY, USA
- Cape Coral , FL, USA