10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
38,356 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Dec 042008

Bonneville 6-cyl

  • Automatic transmission
  • 93,495 miles
The contact owns a 1996 Pontiac Bonneville. When the contact started the vehicle, the engine backfired severely. He opened the hood and noticed that the engine plastic cover was shattered. He removed the cover and found that the upper intake manifold failed. The manifold was replaced, but the failure recurred when the vehicle was started. The contact discovered NHTSA campaign id number 96V116000 (fuel system, gasoline:fuel injection system) pertaining to the same failure. He notified the dealer, but they could not locate the recall. The dealer referred him to the manufacturer, but they could not find any failures because the vehicle was older than ten years. The vehicle is currently at the dealer. The current and failure mileages were 93,495. Updated 1/26/09 updated 01/26/09.

- Eldorado, KS, USA

problem #6

Nov 242004

Bonneville

  • miles
Recall on fuel injection-intake manifold Pontiac could not tell me if and when this repair was ever done as their system doesn't go back that far- I had this repair done last year and told them that there is no way that 2 manifolds would be defective in one car- they said there was nothing they could do as we bought this car used- all I wanted to know if this recall was used on my car when and were the repairs were done- they couldn't tell me this info-- can you get this info ?? thanks.

- Powell, OH, USA

problem #5

Jun 282005

Bonneville 6-cyl

  • Automatic transmission
  • miles
Consumer owns a 1996 Pontiac Bonneville. He states that there was recall 96V116000 concerning intake manifold. He spoke with the manufacturer, and they stated his vehicle was not included in the recall due to VIN. The consumer was told that there was a technical service bulletin. He brought it to dealer for service on June 28, 2005, and had the upper manifold intake replaced. The consumer has a print out from the repair shop that he would like to mail in.

- New Hyde Park, NY, USA

problem #4

Dec 232003

Bonneville

  • Automatic transmission
  • 130,000 miles
This car was purchased in Jun of 1996 and recall was issued Jun 1996. So why weren't we told of this problem before the purchase. Dealership greed. When starting my 1996 Pontiac Bonneville, 3.8L V6, it backfired and lots of white smoke came from the muffler. I called a tow truck to pick up the car and take it to the Pontiac dealer where they proceeded to inform me a few hours later that it had a cracked intake manifold which allowed water to get into the motor. I was told that we had already taken the car in for the recall, but I didn't recall doing that. And dealership has not provided me with proof that the recall was done and done with the redesigned parts recommended by GM. GM knew of this on going problem, they installed the same faulty parts again and the problem reared its ugly head again. The dealership advised us that we would need to spend $1000 to repair the car. But they could not garantee that the car would not blow the motor or crack another intake manifold. There are 275,811 Bonneville with this problem and GM still does nothing to fix the problem. Maybe making the part out of something else other than plastic might help. Meanwhile people like myself and other middle class amercians are paying through the nose to fix their cars with the problem only going to happen again. I can't see why there isn't a class action suit agaist GM it has been 8 years and the problem still exist. I have seen where they have replaced some motors for some customers, so why not take responsibility and replace the manifold or motor where it is warrented for all people that are having problems. This expense should be on GM. And for those that have been railroaded into paying for the repairs, refund them the money they have spent to fix the car. I have been quoted a price of $5000 for a new motor untop of the $1000 repair to see if that will work.

- Sun City, CA, USA

problem #3

Apr 212003

Bonneville 6-cyl

  • Automatic transmission
  • 45,000 miles
Ref: NHTSA recall #96V116000, fuel system, gasoline: Fuel injection system. Previously I attempted to crank the 1996 Bonneville and it made a loud noise like a shotgun being fired. My wife and daughter came out of the house and asked what made that sound. Today I was informed that the car had a cracked plenum, intake and it was going to cost over $600 to repair it. The car is at easley Pontiac in easley, SC. I asked them wasn't this a typical problem with the 3.8L V-6 engine and the service manager said yes. I asked him about any recalls and he said no. I then went to the internet and checked your web page and found there was a recall, as referenced above. I then called GM Pontiac service and spoke with Ms. Tonya bristle and inquired about this specific recall. She called the dealership while I stayed on the telephone. She came back and stated that GM would not cover this repair because there were no recalls for the 1996 Bonneville. She also said they would not cover it the repairs because they did not have maintenance records on the car and it was almost 7 years old. I do not agree with GM and think they should be responsible for the repairs due to the history of the same problem with nearly all of their 3.8L V-6 engines. Also, a couple of weeks ago I carried the same car to the same dealership because the car would cut off going down the interstate for no apparent reason. I called Pontiac service and asked them about this. Neither one of them had a clue why this was happening. The service manager said he would replace the fuel pump but he would not guarantee the car would not cut off again. I wonder if these two incidents are related.

- Piedmont, SC, USA

problem #2

Feb 182002

Bonneville

  • Automatic transmission
  • miles
While starting vehicle, it exploded and caught on fire. Had a recall done on Jan 1998 for engine backfire, dealer contacted. Original recall NHTSA campaign #96V116000. Kentucky basic fire incident report stated that fire possibly started around the injector area of the engine. Consumer states that GM would not accept responsibility for fire and that there was nothing they could do.

- Central City, KY, USA

problem #1

Feb 182002

Bonneville

  • Automatic transmission
  • miles
When starting vehicle it backfired and caught fire in engine. Vehicle was repaired under NHTSA recall 96V116000/ manufacturer's recall 97C02. Dealer was notified. *akconsumers car backfired, causing the manifold to fracture allowing water into the engine. The engine has been replaced and warrantied.

- Baltimore, MD, USA