10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Dec 072004

Bonneville 6-cyl

  • Automatic transmission
  • miles
I purchased my car from sharrett Pontiac Buick GMC on 10 November 2004. When I took the car for a test ride on 30 Dec I noticed a very obvious vibration in the car. The sales man said they would be able to fix it. I purchased it on 10 November and was not able to drive it home till Friday the 12 of Nov. I was told new tire was put on the car. I took my car back to the dealer for repairs on 17th of November (2 days) again for intermediate shaft (2 days) again in the week of 14 Dec for a couple of days still not correct. I was even told by service manager in a phone call "the car is 90% fixed" I told him 90% was not enough. Again the car was in from 20th Dec to the 22nd Dec I drove the car down the road and brought it write back and still I feel a vibration. This car has been in and out at least 4 times but, to date, the dealer has been unable to correct the problem. Attached are copies of the repair orders that document the dealership's attempts to repair my car. Note: I had to ask to get invoice of work that has been done. I did not get all paperwork. They are keeping it open and it seems that they are not closing it when I am called to pick up the car.

- Hagerstown, MD, USA