3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,486 miles

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problem #2

Aug 252011

G5 4-cyl

  • 51,971 miles
Electrical system:ignition switch ignition locked and key would not turn in ignition. Had to pay to have car towed 100 miles. Second time this happened. 1st time in 3/10 at 15,923 miles when car was under warranty. Dealer stated they repaired problem. Diagnosis was dry lock cylinder lubed with WD40 (stated in invoice) 36,048 miles later the same thing happens. Did research and found a recall 2009 Pontiac G5 (built prior to April 14,2009) mine mfg date-Sept, 2008, tsb #sb-10256, NHTSA ref.# 10037828 =ignition lock cylinder binding. Towed car to dealer (different from 1st time) hours later received call "VIN specific recall my car doesn't qualify will cost $580 to repair but I was lucky it was just my cylinder not my housing" exact wording-internal lock cyl tumblers failed drill and extract old lock cyl (housing ok) recode replace lock cyl. Paid $580 to get car fixed only to have it fail 3 more time over the weekend, the last time having to have it towed again. Next morning key turned in ignition, went straight to dealer. Service rep unable to replicate problem. This time was given a loaner car. Many hours later I receive call from general manager, she was finally able to replicate it and would have mech fix in morning. Next morning receive call again now being charged $120 for a bad housing.

- Hayward, CA, USA

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problem #1

Oct 022010

G5

  • 15,000 miles
The key cannot disengage the engine. The key will not turn to the off position. I troubleshoot the issue by trying to disengage both in park and neutral. The issue raises a safety concern in the car becomes out of control there is no way to kill the engine other than disconnecting from the cars battery. Please investigate this issue due to the fact it may cause panic and unhealthy conditions being that the car may be left on in enclosed places where the driver does not know how to kill the engine in this situation. Also, upon calling the dealership to report the problem, they claimed to have knowledge of the issue and went on to say that they have had many problems with this component of the ignition switch on the same car (Pontiac G5 and Chevy cobalt).

- Tempe, AZ, USA

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