10.0
really awful- Crashes / Fires:
- 12 / 2
- Injuries / Deaths:
- 8 / 1
- Average Mileage:
- 98,601 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Power steering stopped working
- Sugar Land, TX, USA
Power steering popped up on radio whenever I turn it to the left or right while driving.
- Middlesboro, KY, USA
The contact owns a 2008 Pontiac G6. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel then independently turned. The contact stated that the steering wheel had previously became inoperable and seized. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the torque sensor unit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
- Winter Garden, FL, USA
Vehicle has a sudden loss of power steering exactly described in recall reference number 14V153000 yet this vehicle is not covered by this recall. The EPS motor controller unit has failed. Two independent service centers have confirmed this. It's concerning that if this vehicle was manufactured 6 months previously it would be covered for the same exact issue. no warning lamps came on until after the vehicle had a loss of power steering. it displayed service power steering in the message center after the failure. The failed unit is being replaced by a independent service center and will be available for inspection.
- Rockville , MD, USA
Power steering is disabled while driving sometimes. In the past few weeks, right after starting the car, "POWER STEERING" will appear on the drivers information center, and the steering wheel will not turn unless using much more than normal force. Turning off and restarting the car eventually returns steering wheel to normal operation. Within the past few days the power steering has been disable while actively driving. Vehicle will start with no issues relating to power steering, but after a random time period while driving the "POWER STEERING" warning is displayed again. This has caused an immediate and unexpected return to fully manual steering while driving; much more force is needed to turn the steering wheel. This could be dangerous if in the middle of a turn power steering is disabled. Vehicle has not been inspected, yet.
- Overland Park, KS, USA
Power steering went out mid-drive last week after the vehicle was purchased Used from Groove Subaru of Littleton, Colorado. The power steering went out again this morning while driver attempted to leave driveway. During both instances, driver turned the vehicle off then back on to get power steering again. The driver is elderly. The driver struggled to pull the vehicle over out of traffic when this happened the first time. All safety recalls have reportedly already been taken care
- Englewood, CO, USA
Power Steering goes out without warning. I was driving my vehicle and the power steering stopped working, making it extremely difficult to maneuver my vehicle around the many curves on the road I live on at the regulated 30mph speed limit. I parked my vehicle and started it an hour later and the power steering was now working. I have not driven the vehicle for 4 days due to the loss of power steering at any given moment.
- Columbia City, IN, USA
When making turns the electronic power steering go out causing dangerous situations.
- Euclid, OH, USA
On 08/05/2020, my car was serviced by our local GM dealership to have 3 open recalls fixed. They replaced my steering torque sensor and power steering assist motor due to the power steering going out at random. As of April 2022, I am once again having power steering issues. The steering wheel shakes back and forth, and occasionally will throw an error code and stop working. This requires me to pull over, shut the car off, and restart the car several times while manually moving the steering wheel to get it to work without throwing an error code. I used my own scan tool to diagnose the problem, and I'm getting a code "C0545-00 Steering Wheel Torque Input Sensor". This would be the same sensor that was supposedly replaced less than two years ago. I contacted the dealership, and they stated that they do not guarantee recall work, and that all services are performed "as-is". I contacted General Motors, and they want me to pay a $100 diagnostics fee to tell me what I already know, along with parts and labor for the repairs. The customer service representative rudely explained that the NHTSA is responsible for recall work (which doesn't sound right). Because this is a major safety concern, I don't feel that I should have to pay out of pocket considering this was already a recall that they were forced to address.
- Watertown, WI, USA
The contact owns a 2008 Pontiac G6. The contact stated while driving at various speeds, the power steering warning light illuminated on the instrument panel. The contact stated that excessive force was needed to steer the vehicle while driving. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with an electrical power steering assist failure. The manufacturer was also notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 14V153000 (Steering). The vehicle was not repaired. The failure mileage was approximately 173,000.
- Indianapolis, IN, USA
While in operation power assist stops working requires heavy input from driver to steer. Power assist works again on restart but issue reoccurring randomly. Their is a recall on this model for the same issue but being told my vehicle is not covered under that recall. Recall #14V153000 issued on 3/31/14.
- Aurora, MO, USA
About two weeks ago, my steering wheel locked up while driving on the expressway. Luckily I was in the far right lane and was able to pull over without causing a car accident. Once pulled over, I shut off the vehicle and called my mom. While on the phone, she told me to try to start it up again. This time, the steering wheel turned with no problem. Hastily, I drove home. I have made arrangements to take it to the nearest auto shop working on power steering problems.
- Atlanta, GA, USA
The contact owns a 2008 Pontiac G6. The contact stated that upon starting the vehicle, the vehicle lost steering functionality. The contact stated that as his daughter turned off and restarted the vehicle several times and the steering wheel functionality returned; however, the steering was shaking. The TPMS warning light illuminated. The contact stated that the failure had been reoccurring while driving and turning. The dealer and the manufacturer were notified of the failure and informed the contact that NHTSA Campaign Number: 14V153000 (Steering) was previously repaired. The contact was informed that the recall repair was a one-time free repair and that she would be responsible to pay out of pocket for any repairs. The vehicle was not diagnosed or repaired. The failure mileage was approximately 167,000.
- Sheboygan, WI, USA
The contact owns a 2008 Pontiac G6. The contact stated while driving at an unknown speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing the rack and pinion and intermediate steering shaft replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 112,000.
- Johnstown, PA, USA
Power steering has been going out all of a sudden. The steering wheel locks up and is difficult to turn. My safety and the safety of others around me was put at risk because I cannot easily turn the wheel and respond to a situation quickly if I needed to. I basically have to drive in a straight line and not turn. Turning the car on and off seems to help for a little while but the problem still continues. I have not taken the car to be looked at by anyone.The words "power steering" flashed across the radio. This first started to happen when the wheel started to lock up a few days ago. The vehicle has a separate issue were the seat belt monitor does not work for the drivers side. It dings even if I am buckled up.
- Knoxville, TN, USA
The steering is very bad after servicing the vehicle and several alignments which is a recall on the kelley blue book page also the electrical system is malfunctioning. Windows wont go up or down door locks unlock and lock automatically, lights go off and on headlights and brake lights and GM said that your recalls are incorrect!!!! I know that these recalls are indeed needed severely. Please help!
- Bridgeport, OH, USA
Without warning power steering goes out. I was only backing up down the driveway. Very diffucult to steer vehicle manually. Power assist steering module, was already replace +/- 5 years ago. But when I restart vehicle acts normal, but then just fails without warning. Hesitant to drive car now, due to unpredictabilty of steering. No way, I would let one on my kids drive this vehicle.
- Toledo, OH, USA
Was driving to town, and while going down a hill, and while on a curved section of road, chime came on, power steering warning appeared on radio screen, car began going straight instead of following the curve. I forced the steering wheel to the right and regained control of the car. Turned car around and drove back home. Car was difficult to steer. Steering works now, but failed several times while moving the car in our driveway, this past winter. I know many folks have the same problem with electric assist power steering, but they don't report it.
- Moravia, NY, USA
Problems with steering and, vehicle picking up speed with hitting the gas, air bags didn't deploy in a severe accident
- Aurora, IL, USA
- Boise, ID, USA