10.0
really awful- Crashes / Fires:
- 10 / 4
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 100,015 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car would not steer-while driving it, almost got into a wreck, --the power steering control module had to be replaced---safety issue. Called a man named [xxx] and he was to get back to me paying for my repairs. ODI #11317903---ref [xxx], another number he gave me was 14V1563000. He was to email me with how to resolve. [xxx]====[xxx]---no notice received stating this was a safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- St. Joseph, MO, USA
The contact owns a 2009 Pontiac G6. The contact stated that while driving at approximately 25 mph, the vehicle loss power steering assist without warning. The vehicle was driven to an independent mechanic where the power steering module was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 95,939. Consumer's wife who had driven the vehicle almost had an accident and due to the stress had a minor tia stroke. Consumer stated he never received a recall.
- Saint Joseph, MO, USA
While driving car under normal conditions you lose power to the steering wheel making it hard to turn vehicle at low speeds. The only way to regain power to the steering control is to completely turn the car off and remove the key. This is very dangerous if you're in the middle of the road or on the highway.
- Des Moines, IA, USA
Steering wheel twitches and shakes while in idle and while driving. Power steering indicator illuminates when initially starting the vehicle and loss of power steering. Sometimes after turning the vehicle off then on again, power steering will come back. Loss of power steering happens while driving, and while idle.
- Concord, NC, USA
The contact owns a 2009 Pontiac G6. The contact stated when his daughter turns on the vehicle, the steering wheel shakes unexpectedly. Also when the vehicle was being driven, the front of the vehicle shakes while the power steering warning light illuminated. The vehicle was taken to a dealer (champion Chevrolet of fowlerville grand ave, fowlerville, mi 48836) and was told a related recall ended as of January 2019. The manufacturer was not made aware of the failure. The contact referenced the failure to NHTSA campaign number: 14V153000 (steering). The approximate failure mileage was 145,000.
- Stockbridge, MI, USA
The power steering in my car is incredibly bad. If I start my car, I cannot turn the wheel at all, it needs a large amount of force to turn. If I turn the car off and start it up again, its good as new...until I start driving. If I am driving to a place that takes 25 minutes, it will lock up atleast 3 to 4 times. This morning while turning onto the highway, it locked up and even when I tried to pull over and start it up again, it stayed locked.
- Milwaukee, WI, USA
The power steering goes out intermittently while driving the car and only turns back on if the car is restarted. It has now happened to me coming from idle and while moving above 50mph on the freeway
- Bowie, MD, USA
My 2009 Pontiac G6 2.4L displayed power steering. It became manual steering. I turned the car off & restarted it. The power steering worked again. I was in a parking lot. I checked my cars invoices & the VIN # check which said I had the work done. I also was driving in my driveway & the wheel would start to turn then lock up & snap back hurting my wrist. I was able to park it.
- Bangor, ME, USA
When first starting up the vehicle steering wheel is normal. Once putting the vehicle in gear, power steering warning lights comes on and the steering when is extremely hard to turn. Sometimes the steering wheel is okay to drive then while in drive, it will suddenly lock up causing the vehicle hard to control.
- Detroit, MI, USA
The contact owns a 2009 Pontiac G6. The contact stated that while driving at 70 mph, the power steering assist warning light illuminated and the vehicle lost power steering became difficult to operate. The contact stated that the vehicle was stranded at the side of the roadway. A family member was able after a while to drive the vehicle to residence. The vehicle was not included in NHTSA campaign number: 14V153000 (steering). A dealer was not contacted. The manufacturer was notified of the failure and the contact was referred to NHTSA for assistance. The approximate failure mileage was 200,000.
- Mishawaka, IN, USA
Power steering loss while driving had to shut the car off and restart has happened to me 3 times this week and SRS pps problem
- Oregon, OH, USA
The power steering has completely stopped working. For about a week, the power steering was intermittently acting up, when I would start the vehicle. Eventually, the power steering would go out while driving, and a message of power steering would appear on the dashboard. My regular mechanic says that this is the result of a faulty power steering torque sensor.
- Pontiac, MI, USA
While driving vehicle power steering assist quit on multiple occasions. This was corrected temporarily after shutting vehicle off and restarting it. I had at least a dozen episodes of this and it appears to be happening more frequently.this would occur at times when first attempting to drive and after I had slowed down to make a turn. I have not noticed it while at idle. I am concerned of this preventing me from steering in a critical situation. I am trying to use this car as least as possible until it is corrected.
- Bay Shore, NY, USA
The contact owns a 2009 Pontiac G6. While driving approximately 65 mph, the steering lost power and the power steering warning indicator illuminated. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.
- Chino Hills, CA, USA
I was driving and all of a sudden I lost my power steering and power steering appeared on my radio. I had just gotten off the expressway and was driving straight down the road, almost to the intersection to make a left turn.
- Chesterfield, MI, USA
On two differnt occasions while driving my power steering went out I could turn engine off and restart and would have power steering
- Temple, GA, USA
I was driving home from school and at the intersection that I take everyday on a busy road (boulevard). When I tried to turn right at the intersection the steering wheel locked and the car went straight in the opposite lane where a semi truck was coming my way. If the semi didn't brake for me I wouldn't be alive today. It was icy and I somehow got myself back in my lane after using all my strength to turn the wheel. This was my closet to death experience to this day and I have not been in the car ever since then. The car has been parked since winter and has not only threatened my safety but has cost my pocket book a lot of money. I find it suspicious that the previous year models were recalled for electronic assist power steering failure yet my 2009 was not and is equipped with the same power steering option. I'm hoping you guys want to make it right as it would be simpler and less drama than a wrongful death law suit.
- Manhattan, KS, USA
Steering wheel started turning / shimmying by itself just when standing still, randomly. Started doing it while driving a few weeks later. Shimmy/turning wheel happened more often as time passed, while parked, driving, backing up, driving surface streets and freeways, and now my power steering light is on!"! it turns loosly to the right and tight to the left. I am beyond perturbed, as this should have been recalled with other years this model was made that did have recalls. All GM offered was a $100 voucher to use toward diagnostic fee. They told me that any extended coverage I had that could have been covered with this repair/fix expired the beginning of the month, but maybe I could get a dearler-assisted repair??!?! I'm afraid to drive anywhere, let alone the freeways. I'd like to add, I only have just over 62K miles on this vehicle and have never had a car have steering failure, ever., let alone imagine this at such low mileage! I swear, that if they don't resolve this and fix it it'll be my last GM car. Sad, after my dad poured his blood sweat and tears into this company for so many years. Smh. Maybe a class action lawsuit? how convenient to cut off a recall of this particular problem by manufacturing dates, when this recall wasn't even issued until 2014!! my mechanic is finding through his research that 'after market' parts are not necessarily fiixng the issue either. What the heck?! 62K miles on a 10 year old car and I need a new car" this isn't right!
- Fraser, MI, USA
154K power steering is coming and going as of this morning. I understand there is a safety recall for this particular item. I am the second owner of this vehicle and was never notified.
- Fairland, IN, USA
- Saint Joseph, MO, USA