10.0
really awful- Crashes / Fires:
- 10 / 4
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 100,015 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Electric power steering recall from the same model year ( Jan - Aug). Loss of power steering, steering wheel shakes badly. Driving down the road when it happens. Contacted GM and no help.
- Canton, MI, USA
The contact owns a 2009 Pontiac G6. Since April of 2019, the vehicle was becoming increasingly more difficult to steer. The vehicle was taken to an independent mechanic and the serpentine belt was replaced, but the failure continued. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 188,000.
- Harrison Township, MI, USA
After starting the car on dry pavement in a parking lot the power steering failed and made it impossible to turn to get out of the parking stall. After trying to turn the steering wheel the power steering warning came on in the dashboard display. This made steering the car impossible. There is a recall out for this issue, but was not issued for my VIN. This is a known problem which is extremely dangerous and GM should do what is necessary to ensure their vehicles are safe for the public to drive and be safe while others are driving them.
- Syracuse, UT, USA
My car, when driving, will have the electric steering lock up. My steering will be locked and I can't turn it right or left. This happened to me on a feeder road, and I had to slam on the brakes and restart my car to reset the electronic steering. Luckily no cars were around me or I would of collided with them. This is very scary if I were to drive on a highway I probably would crash. This has happened to be twice so far. Another time I luckily was in a low speed parking garage when it happened. I recently went to 2 Chevrolet dealerships. They said they would fix this for free because it was a recall. When I went into both they said the recall was expired and they would need to charge me. Please help me search if this is a recall because this is big issue with my car.
- Dallas, TX, USA
My vehicles air bags code showing on display. It stays on whether car is parked and running or while driving. I'm afraid I'll have an accident and the air bags won't work. I question whether they ever worked. I had a dog run out in front of my vehicle and couldn't stop in time to avoid hitting dog. Damaged front on passenger side of car and air bags did not deploy. Now I'm driving on interstate highways, major metro streets, and I'm concerned for safety. I've found numerous complaints about air bags not deploying and major harm to drivers and passengers. I don't want to become a statistic. Reports have been filed over a long range of years and I feel there's enough information to make the call for GM to recall these vehicles and either replace the problem part(s) or buy back the vehicles. There are multiply problems with my car that I've had to have repairs made to make the vehicle functional. As an owner of this vehicle, I'm asking for help.
- Guntersville, AL, USA
Twice, the power steering has given out in my car when I first start it. Simultaneously, "power steering" appears on the information panel. When this happens, it is nearly impossible to turn the steering wheel of the car at all. Both times I turned the car off because it was obviously undrivable. Out of desperation, I turned it back on; the information panel returned to it's regular display and the steering wheel returned to it's regular functionality. This has happened over the course of a few days. I did some research into these symptoms and found some very disturbing concerns. For one, this seems to have happened to a great many people in similar model years to my own car. For two, I'm seeing reports where this has happened to individuals as they were driving down the road. At least one person claims to have reported it and I find it hard to believe that I'm on my own here. I'm wondering if anyone has died from an accident caused by this" if so, would anyone even know since the problem is transient? I intend to have this matter investigated by a certified mechanic tomorrow. But, my real question is this: Do people have to be killed before a recall will be issued" my kids lives are on the line with this car everyday, and this kind of problem is terrifying.
- Fort Wayne, IN, USA
The contact owns a 2009 Pontiac G6. While the contact was attempting to reverse out of the driveway, the steering wheel locked up. When the contact turned off and restarted the engine, the power steering functioned properly; however, "power steering" appeared on the instrument panel. The dealer was not contacted. The vehicle was not diagnosed or repaired. An independent mechanic was called and suggested replacing the steering rack due to a faulty sensor. The manufacturer was not notified. The failure mileage was 200,000. The VIN was unknown.
- Madison, NC, USA
I was traveling 55 mph, I braked and slowed the vehicle to approximately 5-15 mph as I made a right hand turn into a gas station, as I was turning I heard a chime and the power steering went out and became very difficult to steer, and at the same time a message popped up on dash stating "service electric power steering" I pulled up to pump, turned vehicle off, filled fuel tank, restarted the vehicle and the power steering was working again. I researched online found that GM has recognized the issue and extended warranty to 10 years or 150,000 miles. So I took to GM dealership, they ran VIN informed me that the coverage expired December of 2018. So I called GM hotline at 800-762-2737 and they said same thing. I expressed my concern of it being a safety issue and that if my wife or daughter were driving they may have panic and gotten into an accident. They again said as of December 2018 there is nothing they will do about it. I feel that they have already admitted that there is an issue why are they not accountable for it ?
- Davison, MI, USA
I was driving my car, which is at 136000 miles, and I had stopped at a store and parked it. When I returned to the car, I turned the ignition and power steering came on the radio screen. I could not turn my wheel whatsoever. I turned the car back off and about 5 minutes later turned it on again and drove home just fine. I'm worried that it will go out again. It seems very unsafe.
- Whitwell, TN, USA
My power steering was going out eratically and I would have to restart my vehicle to get it working again. Then it went out completely while driving. There are several videos online for the exact same issue with the same cars.
- Grand Haven, MI, USA
When driving my car will loose all power steering and then a warning messages about the power steering comes on. If I shut car off and back on power steering is restored then the wheel shakes and it goes out again, research it and found a safety recall for the make, model and year that describes the exact issue I am have and when I contact Pontiac or a GM dealer they tell me based on my VIN I have no recalls. Gave Pontiac NHTSA # 14V153000, GM# N140115 and bulletin # 14116 and they stated that there was no recall with those numbers. I should the recalls were issued on 3/31/2014
- Greensboro, NC, USA
When driving down the road my car will loose all power steering and then a light about the power steering comes on if I shut car off and back on power steering is restored then the wheel shakes and it goes out again this problem continues to happen and when it does I can't steer the car it needs fixed or it could cause accidents
- Houston, MO, USA
Power steering stops working when driving and at idle the steering wheel jerks back and forth about a half an inch.
- Huber Heights, OH, USA
My power steering has been disabled numerous times now while driving. At first it would disable upon ignition. I at times restart 3X before it functions properly. Now it's going out while driving. Very dangerous! currently at 71,000 miles. I drive city streets and freeway to and from work.
- Sterling Heights, MI, USA
Wont steer very hard
- Cincinnati, OH, USA
Driving down the road and power steering warning light came on and I had no power steering.
- Amherst, OH, USA
The contact owns a 2009 Pontiac G6. While operating the vehicle, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The failure was not diagnosed or repaired. The manufacturer and local dealer (berger Chevrolet, 2525 28th St SE, grand rapids, mi) were notified of the failure, but no assistance was offered. The failure mileage was 200,000.
- Clarksville, MI, USA
My 2009 Pontiac G6 was in park. Started my car with remote starter and opened door with it. When I got in the alarm went off about my power steering. It was frozen and couldn't turn the steering wheel. It was undriveable. Luckily this didn't happen while I was on the highway. I had aaa tow it to my mechanic. Failed two codes C0460 and C0545 for the steering torque input sensor and the steering wheel sensor. The problem is intermittent and can freeze up any time while driving. Most likely need a new steering column. Estimate to fix around $700. This is a know problem on these cars that GM fails to recognize. It's quite a serious safety hazard that can happen a moments notice.
- Erie, PA, USA
At times while driving there is a sudden loss of power steering, and other times when the vehicle is started there is already a loss of power steering. Restarting the car will sometimes 'fix' the issue for a while, but usually after driving a few miles power steering will be lost. The issue has become constant. Tcm was previously replaced due to similar issues, but this was only 3 years ago. Steering wheel also constantly shakes while in park or driving.
- Peyton, CO, USA
- Weverville, NC, USA