2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have owned 2 2004 GTO's and this issue has happened to both vehicles and the VIN number listed above it has now happened twice. The key will not work and unlock the steering column therefore the car will not crank... there is no warning that this will happen and has left us stranded on 3 separate occasions. When I contacted Pontiac (GM) about this issue they initially seemed concerned but now after countless calls and emails they are not responding. They have even issued a service request: 71-1312795897 number which apparently doesn't mean anything because they are doing nothing to investigate the issue to verify that this issue isn't a default in the car. As I am aware that this issue has been reported to them multiple times on these cars specifically and they refuse to acknowledge and recall the issue. My request is for them to investigate and we are currently having the issue so we have a perfect case for them to have a GM dealer look at and say if this a flaw in the steering and ignition column... [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Perdido, AL, USA
The contact owns a 2004 Pontiac GTO. The contact attempted to start the vehicle; however, the engine failed to operate. The vehicle was towed to an authorized dealer for diagnostic testing. The technician stated that the ignition switch would need to be replaced. The vehicle was repaired. The manufacturer was notified of the defect. The approximate failure mileage was 34,000...updated 05-09-14
- Fenton, MO, USA
I love my GTO, but I have many problems that the dealer can not duplicate. Here goes...my trunk will not open when I hit the button, I have to be standing at the trunk and pull up as I hit the button...my electrical system is horrible, my radio will all of a sudden blast music and then go back down to a normal volume, my trunk light works when it wants to, along with my back driver side tail lights. My cars fan would run after I turn off the car long enough to run the battery down, but the dealership said this was "normal". the leather has been replaced once, and now that the year warranty has expired its coming apart again...this will be the last GM I buy, and I have owned 3 Pontiac, 1 Saturn, 1 Chevy truck since 97 (all new except my GTO) I can not believe how I can not get any help on my car. The dealership loves to eat me up with fees for looking at the car, and can never duplicate the problem.
- Lexington, SC, USA
My 2004 GTO has plenty of electrical problems. From the fuel gauge not registering when I put gas in, to while I start and drive my car the miles until empty and low fuel and very low fuel warnings go on and off. To all my gauges on the instrument cluster do what they want. The RPM needle went crazy in park before and while driving. My temperature needle while only driving for a few miles as someone else has the same problems in here the fluids all being full went to hot and warnings came on and went off with temperature needle going back to normal. Well nothing has been done the dealership claims they cannot duplicate any of my problems. Although I brought the car in while it was doing this. So I went to lawyers for lemon law to sue Pontiac which of course with many trips to the dealership with a new car didn't buy the car back because of the dealerships inability to "duplicate my concern" so they offered me money and I have to deal with this lemon car.
- Lyndhurst, OH, USA
- Dayton, TN, USA