10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 2
Average Mileage:
39,374 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

May 012008

Grand Am

  • 150,000 miles
1) firewall body seam leaks water into passenger compartment due to rust through. Fills floors beneath carpets with water. Causes air bag control module (SDM) under passenger's seat to fail due to moisture. Activates "air bar" dash light. GM has issued a letter related to "flood" cars. It goes beyond floods!!!! this is a defective design & build problem. 2) water enters every time it rains. The air bag control module (SDM) located under the passenger seat (stupid design) has failed due to moisture under the carpeting. "air bag" light is triggered and GM warns that air bag(s) could deploy without warning!!! 3) I have removed the 10A air bag fuse and disconnected both air bags by unplugging wires to the inflators. GM says the air bag control module (SDM) needs to be replaced at my expense. No thank-you, GM should cover replacement and firewall repairs to prevent recurrence, period. This is the 2nd case of firewall water leakage I have seen on the GM "N" bodied cars. The other was an olds achieva with the exact same problem. I have pictures of the rust out areas from both vehicles. GM should be made to recall & repair these cars - free of charge to the owners.

- Ithaca, NY, USA

problem #10

Jul 182003

Grand Am

  • miles
Air bag equipment inadvertently deployed. While driving down the highway, both of passenger side air bags exploded with no apparent reason. As result the dash was completely torn apart, the plastic molding of the cd player had blown off, the driver side door appeared to be sprung, but there was no accident to have cause this explosion and damage. The dealership agreed to fix the air bags and sensors, but nothing more. The consumer is requesting that the vehicle be returned to him in the same state it was before the air bag explosion occured. Please assist in resolving matters.

- Brooklyn Park, MN, USA

problem #9

Jul 152003

Grand Am

  • Automatic transmission
  • 49,000 miles
My son's Grand Am driver's side airbag deployed after the car was driven through a puddle hiding a pot hole. He sustained burns on his right arm and had to stop the car and exit in order to stop coughing from the airbag powder. Pontiac customer service was contacted, informed about the incident, digital pictures taken by the repairing Pontiac dealer were inspected and, based on paint flaking from the underside of the bumper cover and a dent in the crossmember, they concluded this damage caused the airbag to deploy. However, the service manager to the repairing dealer was very skeptical of this conclusion since this kind of damage should not deploy the airbag and, based on the design of this car, both front airbags should have deployed. Further, there have been complaints lodged against this vehicle for the same situation (nhsta web site) and GM of Canada has issued a recall for improper airbag deployment. I believe GM is reponsible for payment of the repairs to this vehicle because this is clearly a safety-related defect.

- Toledo, OH, USA

problem #8

Mar 052004

Grand Am 4-cyl

  • Automatic transmission
  • 39,000 miles
97 Grand Am 4cyl pur new 5/97 series of problems.GT version but driven cautiously by 40 year olds.at 2 years and 39,000 miles water pump fails.is under car and is $600 dol to replace!nobody should buy the 4 cylinder when an item prone to failure like a water pump cant be accessed without removing the manifolds on the car.at 50,000 key comes out of ignition while car running.ignition switch fails, has to be re keyed and cost is $500 by local mechanic serv stat.at 55,000 miles at interlocks up, car stuck towed at this time a alternator check shows that is not charging.replace both cost $800 plus battery.Dec 2000 front left tire on alum wheel is flat-take to sev stat, they refill drive car after X-mas it deflates causes car to spin hit light pole mostly on tire area at 40 mph, no air bag deployment but a high snowbank decelerates car.alum wheel leak again?ever since w.pump replaced a tapping comes from cam area.at 75,000 miles auto dr lock in driv side fails and is replaced.cam noise cont. As serv. People say it is a lifter, finally in 2002 Dec. Car runs rough, is put on comp. And found to have bad cam timing.chain is inspected as it is steel and for life of car.a tiny cheap bracket keeps the chain in place and it had cracked and slowly broken at 80,000 miles.engine got by with new chain and labor for $800 dol.85,000 new battery,95,000 new battery.108,000 4 speed autotrans starts slipping into neutral.car stops on highway wont move.hw patrol tows, charged $129 to repair shop.say tranny is bad.and water pump is leaking again.bill would be thousands due to premature failure of these parts and car will be sold as parts car.too bad, looks good.-March 06,2004.

- Mpls, MN, USA

problem #7

Dec 192003

Grand Am 6-cyl

  • Automatic transmission
  • 47,113 miles
Both front airbags deployed approximately ten minutes apart. There was no accident or any warning of possible car problems before or after airbags deployed. Passenger side deployed around 7:30 while car was in motion and drivers side deployed around 7:40 while pulling out of a business parking lot.

- Massena, NY, USA

problem #6

May 122003

Grand Am

  • Automatic transmission
  • miles
Driver side airbag malfunctioned in 97 Grand Am traveling at approx. 5mph no impact or accident occurred. Airbag just deployed resulting in whiplash, cervical spine curvature, severe headaches, dizziness, short term memory loss, 2 sprained fingers, ringing in left ear, broken 1ct engagement ring, physical therapy.

- Garrison, KY, USA

problem #5

Mar 112003

Grand Am 4-cyl

  • Automatic transmission
  • 148,000 miles
Vehicle collided head-on with a deer while driving about 45 mph. The deer died on impact and caused extensive front end damage to the vehicle. The driver's side air bag did not deploy.

- Castle Hayne, NC, USA

problem #4

Jun 142001

Grand Am

  • miles
The dirm and module failed causing the air bag light to illuninate. Nlm

- South Bend, IN, USA

problem #3

Apr 151998

Grand Am

  • miles
Air bags deployed after there was a crash on July 28, 2000 and the air bags deployed 18 hours after the crash on July 29 2000

- Oceana, WV, USA

problem #2

Sep 021998

(reported on)

Grand Am

  • miles
Consumer was involved in a 35 mph frontal collision in which the driver's and passenger's air bags did not deploy due to the vehicle stalling. Also, the seat belts did not retract. Dup of 827073.

- Wilmington, NC, USA

problem #1

Dec 271998

Grand Am

  • miles
Weather conditions - snowing, hard packed snow. When driving, the vehicle pulled off to the right. I turned to turn the wheel to the left to gain control, and the vehicle caught some ice, causing the vehicle to spin and lose control. It rolled over on the highway and came back onto its wheels into the ditch. The vehicle then collided with a tree. The steering wheel hit me in the chest with the sudden stop. Neither air bag deployed during the crash and was I believe a manufacturer's defect. No manufacturer representative contacted me at any time since the accident.

- Brule, WI, USA